Social Cognition A Complete Guide - 2020 Edition. Gerardus Blokdyk

Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      131. What defines best in class?

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      132. How do you catch Social cognition definition inconsistencies?

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      133. What gets examined?

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      134. What baselines are required to be defined and managed?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Social cognition Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

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      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How can you measure the performance?

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      2. What measurements are being captured?

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      3. What is measured? Why?

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      4. Is the solution cost-effective?

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      5. Do you have an issue in getting priority?

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      6. Has a cost center been established?

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      7. What relevant entities could be measured?

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      8. What causes investor action?

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      9. How are measurements made?

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      10. Why do you expend time and effort to implement measurement, for whom?

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      11. What is your Social cognition quality cost segregation study?

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      12. Does management have the right priorities among projects?

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      13. What are the costs and benefits?

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      14. What is the total cost related to deploying Social cognition, including any consulting or professional services?

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      15. Do the benefits outweigh the costs?

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      16. How frequently do you verify your Social cognition strategy?

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      17. How do you measure success?

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      18. Are missed Social cognition opportunities costing your organization money?

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      19. Are you able to realize any cost savings?

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      20. What are hidden Social cognition quality costs?

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      21. Are there any easy-to-implement alternatives to Social cognition? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      22. What are the strategic priorities for this year?

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      23. What would be a real cause for concern?

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      24. What is your decision requirements diagram?

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      25. What potential environmental factors impact the Social cognition effort?

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      26. How is progress measured?

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      27. What are the uncertainties surrounding estimates of impact?

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      28. Which costs should be taken into account?

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      29. What are the Social cognition investment costs?

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      30. Are you aware of what could cause a problem?

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      31. Will Social cognition have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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      32. What are the costs of reform?

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      33. What are the Social cognition key cost drivers?

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      34. What drives O&M cost?

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      35. How will your organization measure success?

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      36. What details are required of the Social cognition cost structure?

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      37. How are costs allocated?

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      38. What causes mismanagement?

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      39. Who should receive measurement reports?

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      40. What tests verify requirements?

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      41. How do you verify Social cognition completeness and accuracy?

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      42. How do you verify if Social cognition is built right?

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      43. How is the value delivered by Social cognition being measured?

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      44. Are the measurements objective?

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      45. How do your measurements capture actionable Social cognition information for use in exceeding your customers expectations and securing your customers engagement?

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      46. Which measures and indicators matter?

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      47. How can a Social cognition test verify your ideas or assumptions?

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      48. Do you verify that corrective actions were taken?

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      49. What do people want to verify?

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      50. What are the costs?

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