Communication Intelligence A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      55. What is the problem and/or vulnerability?

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      56. Does your organization need more Communication intelligence education?

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      57. Does the problem have ethical dimensions?

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      58. What is the problem or issue?

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      59. What needs to be done?

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      60. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      61. Which issues are too important to ignore?

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      62. How are training requirements identified?

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      63. Which information does the Communication intelligence business case need to include?

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      64. How do you recognize an objection?

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      65. What activities does the governance board need to consider?

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      66. How much are sponsors, customers, partners, stakeholders involved in Communication intelligence? In other words, what are the risks, if Communication intelligence does not deliver successfully?

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      67. What is the recognized need?

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      68. Who needs to know about Communication intelligence?

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      69. Who needs to know?

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      70. How are you going to measure success?

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      71. Who else hopes to benefit from it?

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      72. What are the expected benefits of Communication intelligence to the stakeholder?

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      73. What is the smallest subset of the problem you can usefully solve?

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      74. Do you have/need 24-hour access to key personnel?

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      75. Can management personnel recognize the monetary benefit of Communication intelligence?

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      76. What training and capacity building actions are needed to implement proposed reforms?

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      77. Will it solve real problems?

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      78. Will new equipment/products be required to facilitate Communication intelligence delivery, for example is new software needed?

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      79. How are the Communication intelligence’s objectives aligned to the group’s overall stakeholder strategy?

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      80. Who should resolve the Communication intelligence issues?

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      81. What are the minority interests and what amount of minority interests can be recognized?

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      82. Are employees recognized for desired behaviors?

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      83. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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      84. What does Communication intelligence success mean to the stakeholders?

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      85. Do you recognize Communication intelligence achievements?

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      86. What situation(s) led to this Communication intelligence Self Assessment?

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      87. What vendors make products that address the Communication intelligence needs?

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      88. What are the stakeholder objectives to be achieved with Communication intelligence?

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      89. Why the need?

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      90. Will Communication intelligence deliverables need to be tested and, if so, by whom?

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      91. Think about the people you identified for your Communication intelligence project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      92. Are there any specific expectations or concerns about the Communication intelligence team, Communication intelligence itself?

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      93. Are controls defined to recognize and contain problems?

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      94. What Communication intelligence events should you attend?

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      95. Why is this needed?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Communication intelligence Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Is special Communication intelligence user knowledge required?

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      2. Is it clearly defined in and to your organization what you do?

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      3. How will the Communication intelligence team and the group measure complete success of Communication intelligence?

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      4. What sources do you use to gather information for a Communication intelligence study?

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      5. If substitutes have been appointed, have they been briefed on the Communication intelligence goals and received regular communications as to the progress to date?

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      6. Has everyone on the team, including the team leaders, been properly trained?

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      7. What is the scope of the Communication intelligence effort?

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      8.