Название | Call Data Record A Complete Guide - 2020 Edition |
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Автор произведения | Gerardus Blokdyk |
Жанр | Зарубежная деловая литература |
Серия | |
Издательство | Зарубежная деловая литература |
Год выпуска | 0 |
isbn | 9781867461234 |
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71. When is the estimated completion date?
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72. How do you manage changes in Call data record requirements?
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73. What critical content must be communicated – who, what, when, where, and how?
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74. What system do you use for gathering Call data record information?
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75. Have specific policy objectives been defined?
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76. How do you keep key subject matter experts in the loop?
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77. How did the Call data record manager receive input to the development of a Call data record improvement plan and the estimated completion dates/times of each activity?
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78. What happens if Call data record’s scope changes?
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79. If substitutes have been appointed, have they been briefed on the Call data record goals and received regular communications as to the progress to date?
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80. Are task requirements clearly defined?
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81. What intelligence can you gather?
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82. Who is gathering information?
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83. Are the Call data record requirements complete?
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84. Are the Call data record requirements testable?
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85. What Call data record services do you require?
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86. Is there a critical path to deliver Call data record results?
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87. Will a Call data record production readiness review be required?
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88. Is the team equipped with available and reliable resources?
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89. Are improvement team members fully trained on Call data record?
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90. Where can you gather more information?
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91. Are all requirements met?
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92. What key stakeholder process output measure(s) does Call data record leverage and how?
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93. How will the Call data record team and the group measure complete success of Call data record?
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94. When is/was the Call data record start date?
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95. The political context: who holds power?
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96. Has a team charter been developed and communicated?
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97. What are the dynamics of the communication plan?
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98. How do you manage unclear Call data record requirements?
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99. How do you gather requirements?
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100. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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101. Are different versions of process maps needed to account for the different types of inputs?
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102. How often are the team meetings?
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103. Are audit criteria, scope, frequency and methods defined?
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104. Is the team sponsored by a champion or stakeholder leader?
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105. What is the scope of the Call data record effort?
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106. What sort of initial information to gather?
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107. What is out of scope?
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108. What is a worst-case scenario for losses?
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109. How are consistent Call data record definitions important?
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110. Is the Call data record scope manageable?
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111. Who are the Call data record improvement team members, including Management Leads and Coaches?
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112. What are the requirements for audit information?
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113. In what way can you redefine the criteria of choice clients have in your category in your favor?
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114. Is the scope of Call data record defined?
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115. Is the Call data record scope complete and appropriately sized?
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116. Is Call data record currently on schedule according to the plan?
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117. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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118. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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119. How would you define Call data record leadership?
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120. Is it clearly defined in and to your organization what you do?
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121. Are roles and responsibilities formally defined?
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122. What sources do you use to gather information for a Call data record study?
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123. What is the scope of Call data record?
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124. What are the tasks and definitions?
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125. Do you have organizational privacy requirements?
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126. Is Call data record required?
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127. Who approved the Call data record scope?
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