Digital Literacy A Complete Guide - 2020 Edition. Gerardus Blokdyk

      59. Who needs to know?

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      60. What does Digital literacy success mean to the stakeholders?

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      61. Are employees recognized for desired behaviors?

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      62. What should be considered when identifying available resources, constraints, and deadlines?

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      63. Where is training needed?

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      64. Are there any specific expectations or concerns about the Digital literacy team, Digital literacy itself?

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      65. How does it fit into your organizational needs and tasks?

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      66. Whom do you really need or want to serve?

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      67. Who else hopes to benefit from it?

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      68. Do you need to avoid or amend any Digital literacy activities?

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      69. How are the Digital literacy’s objectives aligned to the group’s overall stakeholder strategy?

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      70. Will new equipment/products be required to facilitate Digital literacy delivery, for example is new software needed?

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      71. Who needs budgets?

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      72. What is the problem or issue?

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      73. Are there regulatory / compliance issues?

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      74. How do you recognize an objection?

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      75. For your Digital literacy project, identify and describe the business environment, is there more than one layer to the business environment?

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      76. What Digital literacy capabilities do you need?

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      77. Why is this needed?

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      78. Does Digital literacy create potential expectations in other areas that need to be recognized and considered?

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      79. What is the recognized need?

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      80. Do you know what you need to know about Digital literacy?

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      81. Who needs to know about Digital literacy?

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      82. What are the minority interests and what amount of minority interests can be recognized?

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      83. Are losses recognized in a timely manner?

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      84. What Digital literacy coordination do you need?

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      85. As a sponsor, customer or management, how important is it to meet goals, objectives?

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      86. Is the need for organizational change recognized?

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      87. How many trainings, in total, are needed?

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      88. Which needs are not included or involved?

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      89. What problems are you facing and how do you consider Digital literacy will circumvent those obstacles?

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      90. What is the problem and/or vulnerability?

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      91. Who needs what information?

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      92. How do you identify subcontractor relationships?

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      93. Who defines the rules in relation to any given issue?

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      94. Are there any revenue recognition issues?

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      95. Do you have/need 24-hour access to key personnel?

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      96. Did you miss any major Digital literacy issues?

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      97. Do you recognize Digital literacy achievements?

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      98. When a Digital literacy manager recognizes a problem, what options are available?

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      99. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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      100. How do you recognize an Digital literacy objection?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Digital literacy Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Are different versions of process maps needed to account for the different types of inputs?

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      2. What scope to assess?

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      3. How does the Digital literacy manager ensure against scope creep?

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      4. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      5. How do you catch Digital literacy definition inconsistencies?

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      6. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      7. Who is gathering Digital literacy information?

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      8. Are the Digital literacy requirements complete?

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      9. Are there any constraints known that bear on the ability to perform Digital literacy work? How is the team addressing them?

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      10. Will a Digital