Digital Literacy A Complete Guide - 2020 Edition. Gerardus Blokdyk

on the second next page of the Self-Assessment.

      Your completed Digital Literacy Scorecard will give you a clear presentation of which Digital Literacy areas need attention.

      Digital Literacy

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Digital Literacy

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Digital Literacy

      Scorecard Example12

      Digital Literacy

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:72

      CRITERION #6: CONTROL:88

      CRITERION #7: SUSTAIN:100

      Digital Literacy and Managing Projects, Criteria for Project Managers:124

      1.0 Initiating Process Group: Digital Literacy125

      1.1 Project Charter: Digital Literacy127

      1.2 Stakeholder Register: Digital Literacy129

      1.3 Stakeholder Analysis Matrix: Digital Literacy130

      2.0 Planning Process Group: Digital Literacy132

      2.1 Project Management Plan: Digital Literacy134

      2.2 Scope Management Plan: Digital Literacy136

      2.3 Requirements Management Plan: Digital Literacy138

      2.4 Requirements Documentation: Digital Literacy140

      2.5 Requirements Traceability Matrix: Digital Literacy142

      2.6 Project Scope Statement: Digital Literacy144

      2.7 Assumption and Constraint Log: Digital Literacy146

      2.8 Work Breakdown Structure: Digital Literacy148

      2.9 WBS Dictionary: Digital Literacy150

      2.10 Schedule Management Plan: Digital Literacy153

      2.11 Activity List: Digital Literacy155

      2.12 Activity Attributes: Digital Literacy157

      2.13 Milestone List: Digital Literacy159

      2.14 Network Diagram: Digital Literacy161

      2.15 Activity Resource Requirements: Digital Literacy163

      2.16 Resource Breakdown Structure: Digital Literacy164

      2.17 Activity Duration Estimates: Digital Literacy166

      2.18 Duration Estimating Worksheet: Digital Literacy168

      2.19 Project Schedule: Digital Literacy170

      2.20 Cost Management Plan: Digital Literacy172

      2.21 Activity Cost Estimates: Digital Literacy174

      2.22 Cost Estimating Worksheet: Digital Literacy176

      2.23 Cost Baseline: Digital Literacy178

      2.24 Quality Management Plan: Digital Literacy180

      2.25 Quality Metrics: Digital Literacy182

      2.26 Process Improvement Plan: Digital Literacy184

      2.27 Responsibility Assignment Matrix: Digital Literacy186

      2.28 Roles and Responsibilities: Digital Literacy188

      2.29 Human Resource Management Plan: Digital Literacy190

      2.30 Communications Management Plan: Digital Literacy192

      2.31 Risk Management Plan: Digital Literacy194

      2.32 Risk Register: Digital Literacy196

      2.33 Probability and Impact Assessment: Digital Literacy198

      2.34 Probability and Impact Matrix: Digital Literacy200

      2.35 Risk Data Sheet: Digital Literacy202

      2.36 Procurement Management Plan: Digital Literacy204

      2.37 Source Selection Criteria: Digital Literacy206

      2.38 Stakeholder Management Plan: Digital Literacy208

      2.39 Change Management Plan: Digital Literacy210

      3.0 Executing Process Group: Digital Literacy212

      3.1 Team Member Status Report: Digital Literacy214

      3.2 Change Request: Digital Literacy216

      3.3 Change Log: Digital Literacy218

      3.4 Decision Log: Digital Literacy220

      3.5 Quality Audit: Digital Literacy222

      3.6 Team Directory: Digital Literacy225

      3.7 Team Operating Agreement: Digital Literacy227

      3.8 Team Performance Assessment: Digital Literacy229

      3.9 Team Member Performance Assessment: Digital Literacy231

      3.10 Issue Log: Digital Literacy233

      4.0 Monitoring and Controlling Process Group: Digital Literacy235

      4.1 Project Performance Report: Digital Literacy237

      4.2 Variance Analysis: Digital Literacy239

      4.3 Earned Value Status: Digital Literacy241

      4.4 Risk Audit: Digital Literacy243

      4.5 Contractor Status Report: Digital Literacy245

      4.6 Formal Acceptance: Digital Literacy247

      5.0 Closing Process Group: Digital Literacy249

      5.1 Procurement Audit: Digital Literacy251

      5.2 Contract Close-Out: Digital Literacy253

      5.3 Project or Phase Close-Out: Digital Literacy255

      5.4 Lessons Learned: Digital Literacy257

      Index259

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Who should resolve the Digital literacy issues?

      <--- Score

      2. How can auditing be a preventative security measure?

      <--- Score

      3. Does your organization need more Digital literacy education?

      <---