Hardware As A Service A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      58. How are training requirements identified?

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      59. Do you recognize Hardware as a service achievements?

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      60. What problems are you facing and how do you consider Hardware as a service will circumvent those obstacles?

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      61. Will new equipment/products be required to facilitate Hardware as a service delivery, for example is new software needed?

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      62. Why is this needed?

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      63. Which needs are not included or involved?

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      64. Do you need to avoid or amend any Hardware as a service activities?

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      65. What vendors make products that address the Hardware as a service needs?

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      66. Does the problem have ethical dimensions?

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      67. What are the clients issues and concerns?

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      68. Are problem definition and motivation clearly presented?

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      69. Are controls defined to recognize and contain problems?

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      70. What extra resources will you need?

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      71. Which issues are too important to ignore?

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      72. To what extent would your organization benefit from being recognized as a award recipient?

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      73. When a Hardware as a service manager recognizes a problem, what options are available?

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      74. Who needs budgets?

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      75. How are the Hardware as a service’s objectives aligned to the group’s overall stakeholder strategy?

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      76. Who needs to know about Hardware as a service?

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      77. What needs to stay?

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      78. What are the timeframes required to resolve each of the issues/problems?

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      79. Are there recognized Hardware as a service problems?

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      80. Where do you need to exercise leadership?

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      81. How do you take a forward-looking perspective in identifying Hardware as a service research related to market response and models?

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      82. Whom do you really need or want to serve?

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      83. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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      84. What should be considered when identifying available resources, constraints, and deadlines?

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      85. Are there any specific expectations or concerns about the Hardware as a service team, Hardware as a service itself?

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      86. Are there any revenue recognition issues?

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      87. Why the need?

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      88. What Hardware as a service capabilities do you need?

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      89. What are the expected benefits of Hardware as a service to the stakeholder?

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      90. Are there regulatory / compliance issues?

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      91. Think about the people you identified for your Hardware as a service project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      92. What are the minority interests and what amount of minority interests can be recognized?

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      93. Do you have/need 24-hour access to key personnel?

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      94. What is the extent or complexity of the Hardware as a service problem?

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      95. Is the quality assurance team identified?

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      96. Does Hardware as a service create potential expectations in other areas that need to be recognized and considered?

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      97. What does Hardware as a service success mean to the stakeholders?

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      98. As a sponsor, customer or management, how important is it to meet goals, objectives?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Hardware as a service Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Will team members perform Hardware as a service work when assigned and in a timely fashion?

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      2. What constraints exist that might impact the team?

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      3. Have the customer needs been translated into specific, measurable requirements? How?

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      4. What is in the scope and what is not in scope?

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      5. How are consistent Hardware as a service definitions important?

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      6. Has the direction changed at all during the course of Hardware as a service? If so, when did it change and why?

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      7. What are the requirements for audit information?

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      8. When are meeting minutes sent out? Who is on the distribution list?

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      9. What gets examined?

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