Systems Assurance A Complete Guide - 2020 Edition. Gerardus Blokdyk

What is the context?

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      125. What defines best in class?

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      126. Has your scope been defined?

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      127. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      128. Are roles and responsibilities formally defined?

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      129. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      130. What customer feedback methods were used to solicit their input?

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      131. Is Systems assurance currently on schedule according to the plan?

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      132. Are approval levels defined for contracts and supplements to contracts?

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      133. What sort of initial information to gather?

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      134. Have the customer needs been translated into specific, measurable requirements? How?

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      135. What is out of scope?

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      136. Scope of sensitive information?

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      137. What is the scope of the Systems assurance effort?

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      138. Has everyone on the team, including the team leaders, been properly trained?

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      139. Has a project plan, Gantt chart, or similar been developed/completed?

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      140. What is the scope of the Systems assurance work?

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      141. What are the rough order estimates on cost savings/opportunities that Systems assurance brings?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Systems assurance Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How can a Systems assurance test verify your ideas or assumptions?

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      2. How do you prevent mis-estimating cost?

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      3. Has a cost center been established?

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      4. What are the operational costs after Systems assurance deployment?

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      5. How are measurements made?

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      6. What drives O&M cost?

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      7. Are the measurements objective?

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      8. How do your measurements capture actionable Systems assurance information for use in exceeding your customers expectations and securing your customers engagement?

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      9. What causes extra work or rework?

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      10. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Systems assurance services/products?

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      11. What are the uncertainties surrounding estimates of impact?

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      12. What are the types and number of measures to use?

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      13. How will effects be measured?

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      14. What are the current costs of the Systems assurance process?

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      15. How will your organization measure success?

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      16. How will costs be allocated?

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      17. Do you have a flow diagram of what happens?

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      18. What relevant entities could be measured?

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      19. What do people want to verify?

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      20. How can you manage cost down?

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      21. Among the Systems assurance product and service cost to be estimated, which is considered hardest to estimate?

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      22. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      23. How can you measure Systems assurance in a systematic way?

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      24. How do you verify and validate the Systems assurance data?

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      25. Where is the cost?

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      26. How is progress measured?

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      27. Are the units of measure consistent?

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      28. What is the total cost related to deploying Systems assurance, including any consulting or professional services?

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      29. What does verifying compliance entail?

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      30. What is the root cause(s) of the problem?

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      31. What is an unallowable cost?

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      32. How frequently do you verify your Systems assurance strategy?

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      33. What are your primary costs, revenues, assets?

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      34. How can you reduce the costs of obtaining inputs?

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      35. What is the cause of any Systems assurance gaps?

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      36. When should you bother with diagrams?

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