Systems Assurance A Complete Guide - 2020 Edition. Gerardus Blokdyk

Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      71. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      72. Is Systems assurance linked to key stakeholder goals and objectives?

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      73. How do you manage scope?

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      74. Is there a critical path to deliver Systems assurance results?

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      75. Are task requirements clearly defined?

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      76. Who is gathering Systems assurance information?

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      77. Has the direction changed at all during the course of Systems assurance? If so, when did it change and why?

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      78. What information should you gather?

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      79. What are the tasks and definitions?

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      80. Where can you gather more information?

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      81. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      82. Are stakeholder processes mapped?

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      83. Are different versions of process maps needed to account for the different types of inputs?

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      84. How will the Systems assurance team and the group measure complete success of Systems assurance?

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      85. What are the Systems assurance tasks and definitions?

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      86. Have all basic functions of Systems assurance been defined?

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      87. How do you gather the stories?

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      88. Is the team equipped with available and reliable resources?

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      89. What gets examined?

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      90. How did the Systems assurance manager receive input to the development of a Systems assurance improvement plan and the estimated completion dates/times of each activity?

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      91. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

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      92. Are team charters developed?

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      93. Is the Systems assurance scope complete and appropriately sized?

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      94. How do you catch Systems assurance definition inconsistencies?

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      95. How do you think the partners involved in Systems assurance would have defined success?

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      96. Have specific policy objectives been defined?

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      97. Is the Systems assurance scope manageable?

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      98. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      99. Does the team have regular meetings?

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      100. Has the Systems assurance work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      101. Is there a Systems assurance management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      102. Has a team charter been developed and communicated?

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      103. What critical content must be communicated – who, what, when, where, and how?

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      104. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      105. How do you manage unclear Systems assurance requirements?

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      106. Are accountability and ownership for Systems assurance clearly defined?

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      107. Are all requirements met?

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      108. Has a high-level ‘as is’ process map been completed, verified and validated?

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      109. What is the worst case scenario?

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      110. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      111. Do you have organizational privacy requirements?

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      112. How have you defined all Systems assurance requirements first?

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      113. Is there any additional Systems assurance definition of success?

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      114. Is the work to date meeting requirements?

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      115. When are meeting minutes sent out? Who is on the distribution list?

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      116. What Systems assurance requirements should be gathered?

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      117. Has a Systems assurance requirement not been met?

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      118. What is a worst-case scenario for losses?

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      119. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      120. What would be the goal or target for a Systems assurance’s improvement team?

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      121. What is the definition of success?

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      122. What are the compelling stakeholder reasons for embarking on Systems assurance?

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      123. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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