System Justification A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      7. The political context: who holds power?

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      8. What defines best in class?

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      9. What is the scope of the System justification effort?

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      10. Is special System justification user knowledge required?

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      11. Does the team have regular meetings?

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      12. What would be the goal or target for a System justification’s improvement team?

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      13. What are the core elements of the System justification business case?

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      14. What constraints exist that might impact the team?

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      15. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      16. What is out of scope?

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      17. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      18. Has the direction changed at all during the course of System justification? If so, when did it change and why?

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      19. What is out-of-scope initially?

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      20. What is the worst case scenario?

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      21. How will the System justification team and the group measure complete success of System justification?

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      22. What customer feedback methods were used to solicit their input?

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      23. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      24. How do you keep key subject matter experts in the loop?

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      25. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      26. What are the rough order estimates on cost savings/opportunities that System justification brings?

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      27. Who are the System justification improvement team members, including Management Leads and Coaches?

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      28. How often are the team meetings?

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      29. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      30. How would you define System justification leadership?

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      31. Do you all define System justification in the same way?

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      32. How do you manage unclear System justification requirements?

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      33. How have you defined all System justification requirements first?

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      34. What are (control) requirements for System justification Information?

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      35. Is System justification required?

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      36. Are required metrics defined, what are they?

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      37. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      38. How will variation in the actual durations of each activity be dealt with to ensure that the expected System justification results are met?

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      39. What are the requirements for audit information?

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      40. Are the System justification requirements complete?

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      41. What system do you use for gathering System justification information?

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      42. What is the definition of success?

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      43. Is it clearly defined in and to your organization what you do?

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      44. What sources do you use to gather information for a System justification study?

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      45. How do you manage changes in System justification requirements?

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      46. What is the scope of the System justification work?

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      47. Has everyone on the team, including the team leaders, been properly trained?

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      48. How are consistent System justification definitions important?

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      49. What is the scope of System justification?

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      50. Is there a critical path to deliver System justification results?

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      51. What intelligence can you gather?

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      52. How and when will the baselines be defined?

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      53. Is the work to date meeting requirements?

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      54. Has a high-level ‘as is’ process map been completed, verified and validated?

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      55. Are there any constraints known that bear on the ability to perform System justification work? How is the team addressing them?

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      56. Has your scope been defined?

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      57. Has/have the customer(s) been identified?

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      58. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      59. Are roles and responsibilities formally defined?

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      60. Are audit criteria, scope, frequency and methods defined?

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      61. Is System justification linked to key stakeholder goals and objectives?

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