Public Service Management A Complete Guide - 2020 Edition. Gerardus Blokdyk

been defined?

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      59. What is the context?

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      60. Has/have the customer(s) been identified?

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      61. How do you think the partners involved in Public service management would have defined success?

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      62. What key stakeholder process output measure(s) does Public service management leverage and how?

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      63. Are roles and responsibilities formally defined?

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      64. Do you all define Public service management in the same way?

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      65. How do you gather Public service management requirements?

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      66. When are meeting minutes sent out? Who is on the distribution list?

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      67. Are resources adequate for the scope?

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      68. Has your scope been defined?

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      69. Has a high-level ‘as is’ process map been completed, verified and validated?

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      70. What would be the goal or target for a Public service management’s improvement team?

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      71. Is it clearly defined in and to your organization what you do?

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      72. How do you build the right business case?

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      73. Are accountability and ownership for Public service management clearly defined?

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      74. What scope do you want your strategy to cover?

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      75. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      76. How do you manage unclear Public service management requirements?

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      77. What constraints exist that might impact the team?

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      78. What are (control) requirements for Public service management Information?

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      79. What happens if Public service management’s scope changes?

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      80. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      81. When is the estimated completion date?

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      82. What is the scope of the Public service management work?

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      83. What critical content must be communicated – who, what, when, where, and how?

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      84. The political context: who holds power?

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      85. What was the context?

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      86. Who is gathering information?

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      87. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      88. How have you defined all Public service management requirements first?

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      89. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      90. What baselines are required to be defined and managed?

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      91. What Public service management requirements should be gathered?

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      92. Is there a critical path to deliver Public service management results?

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      93. Has a Public service management requirement not been met?

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      94. Are required metrics defined, what are they?

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      95. Have the customer needs been translated into specific, measurable requirements? How?

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      96. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      97. Is the Public service management scope complete and appropriately sized?

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      98. Are there different segments of customers?

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      99. What is the definition of Public service management excellence?

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      100. What sort of initial information to gather?

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      101. Scope of sensitive information?

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      102. What intelligence can you gather?

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      103. Is there any additional Public service management definition of success?

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      104. Where can you gather more information?

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      105. Is the work to date meeting requirements?

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      106. What defines best in class?

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      107. What are the record-keeping requirements of Public service management activities?

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      108. How do you manage changes in Public service management requirements?

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      109. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      110. Does the scope remain the same?

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      111. What customer feedback methods were used to solicit their input?

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      112. What is the scope of the Public service management effort?

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      113. How do you gather the stories?

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      114. Are approval levels defined for contracts and supplements to contracts?

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      115. What are the requirements for audit information?