Business Overhead A Complete Guide - 2020 Edition. Gerardus Blokdyk

Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      126. Have all of the relationships been defined properly?

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      127. Has the direction changed at all during the course of Business overhead? If so, when did it change and why?

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      128. What is out of scope?

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      129. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      130. Do you have organizational privacy requirements?

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      131. What is in the scope and what is not in scope?

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      132. What are the tasks and definitions?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Business overhead Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What are your customers expectations and measures?

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      2. How frequently do you verify your Business overhead strategy?

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      3. What happens if cost savings do not materialize?

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      4. Do you effectively measure and reward individual and team performance?

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      5. Which measures and indicators matter?

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      6. What causes innovation to fail or succeed in your organization?

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      7. What does a Test Case verify?

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      8. What do people want to verify?

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      9. How can you manage cost down?

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      10. Are the measurements objective?

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      11. How do you prevent mis-estimating cost?

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      12. What do you measure and why?

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      13. What methods are feasible and acceptable to estimate the impact of reforms?

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      14. How are you verifying it?

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      15. Who should receive measurement reports?

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      16. What details are required of the Business overhead cost structure?

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      17. What can be used to verify compliance?

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      18. What disadvantage does this cause for the user?

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      19. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Business overhead services/products?

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      20. Does a Business overhead quantification method exist?

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      21. Is the cost worth the Business overhead effort ?

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      22. How will success or failure be measured?

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      23. What measurements are possible, practicable and meaningful?

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      24. Are missed Business overhead opportunities costing your organization money?

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      25. How is performance measured?

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      26. What causes extra work or rework?

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      27. What does your operating model cost?

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      28. Are indirect costs charged to the Business overhead program?

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      29. How can you measure the performance?

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      30. What are the strategic priorities for this year?

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      31. What causes mismanagement?

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      32. What are the costs?

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      33. What is your decision requirements diagram?

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      34. What are the types and number of measures to use?

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      35. How do you verify if Business overhead is built right?

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      36. What is your Business overhead quality cost segregation study?

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      37. How will you measure your Business overhead effectiveness?

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      38. What are the costs of delaying Business overhead action?

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      39. How can you reduce costs?

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      40. How do you focus on what is right -not who is right?

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      41. How is progress measured?

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      42. What could cause you to change course?

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      43. How do you measure variability?

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      44. What is the cost of rework?

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      45. What are your operating costs?

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      46. What does verifying compliance entail?

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      47. What are the uncertainties surrounding estimates of impact?

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      48. What causes investor action?

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