Название | Business Process Network A Complete Guide - 2020 Edition |
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Автор произведения | Gerardus Blokdyk |
Жанр | Зарубежная деловая литература |
Серия | |
Издательство | Зарубежная деловая литература |
Год выпуска | 0 |
isbn | 9781867459965 |
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117. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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118. How do you gather Business process network requirements?
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119. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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120. Do you all define Business process network in the same way?
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121. What information do you gather?
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122. Who is gathering information?
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123. What are the core elements of the Business process network business case?
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124. How do you manage unclear Business process network requirements?
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125. How are consistent Business process network definitions important?
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126. What Business process network requirements should be gathered?
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127. What are the requirements for audit information?
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128. What customer feedback methods were used to solicit their input?
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129. What is the scope of the Business process network work?
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130. What would be the goal or target for a Business process network’s improvement team?
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131. Are required metrics defined, what are they?
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132. Is the work to date meeting requirements?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Business process network Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Who should receive measurement reports?
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2. At what cost?
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3. How do you measure efficient delivery of Business process network services?
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4. What is the total fixed cost?
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5. What potential environmental factors impact the Business process network effort?
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6. How will effects be measured?
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7. What are allowable costs?
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8. How do you verify your resources?
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9. How do you focus on what is right -not who is right?
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10. Did you tackle the cause or the symptom?
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11. Do you have any cost Business process network limitation requirements?
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12. How do you measure success?
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13. What are you verifying?
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14. How is progress measured?
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15. What is the root cause(s) of the problem?
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16. What users will be impacted?
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17. What is your Business process network quality cost segregation study?
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18. Was a business case (cost/benefit) developed?
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19. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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20. How long to keep data and how to manage retention costs?
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21. Who pays the cost?
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22. How do you prevent mis-estimating cost?
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23. Why do you expend time and effort to implement measurement, for whom?
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24. Is there an opportunity to verify requirements?
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25. How do you measure variability?
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26. What causes investor action?
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27. What evidence is there and what is measured?
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28. Where is it measured?
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29. Is the solution cost-effective?
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30. What measurements are possible, practicable and meaningful?
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31. Are actual costs in line with budgeted costs?
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32. How do you verify performance?
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33. How can you measure the performance?
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34. When a disaster occurs, who gets priority?
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35. What are the Business process network investment costs?
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36. How can a Business process network test verify your ideas or assumptions?
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37. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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38. Are the measurements objective?