Healthcare Quality A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      126. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      127. Is the work to date meeting requirements?

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      128. What was the context?

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      129. How have you defined all Healthcare quality requirements first?

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      130. What is a worst-case scenario for losses?

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      131. What is the scope of Healthcare quality?

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      132. What is in scope?

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      133. What information do you gather?

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      134. How do you manage changes in Healthcare quality requirements?

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      135. What critical content must be communicated – who, what, when, where, and how?

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      136. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      137. Are there any constraints known that bear on the ability to perform Healthcare quality work? How is the team addressing them?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Healthcare quality Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How do you verify if Healthcare quality is built right?

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      2. What are the costs of delaying Healthcare quality action?

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      3. Which Healthcare quality impacts are significant?

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      4. How will measures be used to manage and adapt?

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      5. How is performance measured?

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      6. What do people want to verify?

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      7. Why do the measurements/indicators matter?

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      8. What are the current costs of the Healthcare quality process?

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      9. What disadvantage does this cause for the user?

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      10. How do you verify and validate the Healthcare quality data?

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      11. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?

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      12. Do you have an issue in getting priority?

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      13. How do you control the overall costs of your work processes?

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      14. Does the Healthcare quality task fit the client’s priorities?

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      15. What is the total cost related to deploying Healthcare quality, including any consulting or professional services?

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      16. When should you bother with diagrams?

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      17. Where can you go to verify the info?

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      18. What happens if cost savings do not materialize?

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      19. Where is it measured?

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      20. How frequently do you track Healthcare quality measures?

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      21. When a disaster occurs, who gets priority?

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      22. What are the Healthcare quality key cost drivers?

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      23. What are your customers expectations and measures?

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      24. How long to keep data and how to manage retention costs?

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      25. What are your key Healthcare quality organizational performance measures, including key short and longer-term financial measures?

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      26. Are missed Healthcare quality opportunities costing your organization money?

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      27. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      28. Are the Healthcare quality benefits worth its costs?

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      29. Are you able to realize any cost savings?

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      30. Does management have the right priorities among projects?

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      31. What can be used to verify compliance?

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      32. Which costs should be taken into account?

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      33. Do you verify that corrective actions were taken?

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      34. Are the measurements objective?

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      35. What drives O&M cost?

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      36. What would it cost to replace your technology?

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      37. How can a Healthcare quality test verify your ideas or assumptions?

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      38. How do you verify the Healthcare quality requirements quality?

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      39. What evidence is there and what is measured?

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      40. Are there any easy-to-implement alternatives to Healthcare quality? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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