Desktops As A Service A Complete Guide - 2020 Edition. Gerardus Blokdyk

criteria, scope, frequency and methods defined?

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      67. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      68. What is in the scope and what is not in scope?

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      69. Is the Desktops as a service scope manageable?

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      70. Where can you gather more information?

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      71. What are the compelling stakeholder reasons for embarking on Desktops as a service?

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      72. How can the value of Desktops as a service be defined?

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      73. What are the core elements of the Desktops as a service business case?

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      74. Does the team have regular meetings?

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      75. Have specific policy objectives been defined?

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      76. What are the requirements for audit information?

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      77. How have you defined all Desktops as a service requirements first?

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      78. How often are the team meetings?

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      79. What are the record-keeping requirements of Desktops as a service activities?

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      80. How do you manage unclear Desktops as a service requirements?

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      81. Are required metrics defined, what are they?

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      82. Is Desktops as a service required?

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      83. Will a Desktops as a service production readiness review be required?

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      84. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      85. Who is gathering information?

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      86. What information should you gather?

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      87. Scope of sensitive information?

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      88. What gets examined?

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      89. Is scope creep really all bad news?

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      90. Is the Desktops as a service scope complete and appropriately sized?

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      91. What is out-of-scope initially?

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      92. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      93. Has everyone on the team, including the team leaders, been properly trained?

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      94. How is the team tracking and documenting its work?

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      95. When is the estimated completion date?

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      96. What is the definition of Desktops as a service excellence?

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      97. How do you think the partners involved in Desktops as a service would have defined success?

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      98. What scope to assess?

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      99. Is the scope of Desktops as a service defined?

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      100. What is the scope of the Desktops as a service effort?

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      101. How do you manage changes in Desktops as a service requirements?

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      102. Are task requirements clearly defined?

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      103. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      104. What sources do you use to gather information for a Desktops as a service study?

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      105. Are approval levels defined for contracts and supplements to contracts?

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      106. Who defines (or who defined) the rules and roles?

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      107. What is the scope of the Desktops as a service work?

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      108. What scope do you want your strategy to cover?

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      109. Has a team charter been developed and communicated?

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      110. How and when will the baselines be defined?

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      111. Are the Desktops as a service requirements testable?

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      112. What critical content must be communicated – who, what, when, where, and how?

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      113. If substitutes have been appointed, have they been briefed on the Desktops as a service goals and received regular communications as to the progress to date?

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      114. How did the Desktops as a service manager receive input to the development of a Desktops as a service improvement plan and the estimated completion dates/times of each activity?

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      115. How are consistent Desktops as a service definitions important?

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      116. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      117. Are there different segments of customers?

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      118. How do you keep key subject matter experts in the loop?

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      119. Why are you doing Desktops as a service and what is the scope?

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      120. When are meeting minutes sent out? Who is on the distribution list?

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      121. What key stakeholder process output measure(s) does Desktops as a service leverage and how?

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      122. What intelligence can you gather?

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      123. When is/was the Desktops as a service start date?