Games As Service A Complete Guide - 2020 Edition. Gerardus Blokdyk

What would be the goal or target for a Games as service’s improvement team?

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      16. Are required metrics defined, what are they?

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      17. Are different versions of process maps needed to account for the different types of inputs?

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      18. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      19. How do you keep key subject matter experts in the loop?

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      20. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      21. Are there different segments of customers?

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      22. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      23. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      24. Has a project plan, Gantt chart, or similar been developed/completed?

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      25. What is in scope?

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      26. When are meeting minutes sent out? Who is on the distribution list?

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      27. Has/have the customer(s) been identified?

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      28. What is the scope of Games as service?

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      29. Are all requirements met?

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      30. How does the Games as service manager ensure against scope creep?

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      31. The political context: who holds power?

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      32. Scope of sensitive information?

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      33. What sort of initial information to gather?

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      34. Is there any additional Games as service definition of success?

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      35. What is the definition of success?

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      36. Is the Games as service scope complete and appropriately sized?

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      37. How do you gather requirements?

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      38. Who defines (or who defined) the rules and roles?

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      39. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      40. Is it clearly defined in and to your organization what you do?

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      41. Are the Games as service requirements complete?

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      42. How often are the team meetings?

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      43. How did the Games as service manager receive input to the development of a Games as service improvement plan and the estimated completion dates/times of each activity?

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      44. What defines best in class?

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      45. Will a Games as service production readiness review be required?

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      46. Is the Games as service scope manageable?

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      47. What is the worst case scenario?

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      48. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      49. Are roles and responsibilities formally defined?

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      50. When is/was the Games as service start date?

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      51. Has a team charter been developed and communicated?

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      52. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      53. Is there a clear Games as service case definition?

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      54. What are the compelling stakeholder reasons for embarking on Games as service?

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      55. What is the context?

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      56. What are the record-keeping requirements of Games as service activities?

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      57. Who approved the Games as service scope?

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      58. Who is gathering Games as service information?

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      59. Have all of the relationships been defined properly?

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      60. What constraints exist that might impact the team?

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      61. What is in the scope and what is not in scope?

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      62. Has the direction changed at all during the course of Games as service? If so, when did it change and why?

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      63. Is Games as service required?

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      64. What intelligence can you gather?

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      65. What is a worst-case scenario for losses?

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      66. What critical content must be communicated – who, what, when, where, and how?

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      67. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      68. Are resources adequate for the scope?

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      69. How do you think the partners involved in Games as service would have defined success?

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      70. What was the context?

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      71. Are approval levels defined for contracts and supplements to contracts?

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      72. How have you