Controls And Data Services A Complete Guide - 2020 Edition. Gerardus Blokdyk

How do you think the partners involved in Controls and Data Services would have defined success?

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      67. What information should you gather?

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      68. What intelligence can you gather?

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      69. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      70. What customer feedback methods were used to solicit their input?

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      71. Has a high-level ‘as is’ process map been completed, verified and validated?

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      72. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      73. What is the definition of success?

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      74. Has everyone on the team, including the team leaders, been properly trained?

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      75. Are different versions of process maps needed to account for the different types of inputs?

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      76. What are the core elements of the Controls and Data Services business case?

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      77. Is there a critical path to deliver Controls and Data Services results?

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      78. What is the definition of Controls and Data Services excellence?

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      79. Is the team equipped with available and reliable resources?

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      80. How will variation in the actual durations of each activity be dealt with to ensure that the expected Controls and Data Services results are met?

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      81. Have the customer needs been translated into specific, measurable requirements? How?

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      82. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      83. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      84. How do you gather the stories?

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      85. Are resources adequate for the scope?

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      86. Will team members perform Controls and Data Services work when assigned and in a timely fashion?

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      87. Is there a Controls and Data Services management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      88. Have all basic functions of Controls and Data Services been defined?

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      89. What key stakeholder process output measure(s) does Controls and Data Services leverage and how?

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      90. What is in the scope and what is not in scope?

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      91. Who defines (or who defined) the rules and roles?

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      92. Has a team charter been developed and communicated?

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      93. Is there a clear Controls and Data Services case definition?

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      94. What critical content must be communicated – who, what, when, where, and how?

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      95. What are the tasks and definitions?

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      96. How is the team tracking and documenting its work?

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      97. Does the team have regular meetings?

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      98. Are approval levels defined for contracts and supplements to contracts?

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      99. Has the Controls and Data Services work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      100. How do you build the right business case?

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      101. Is the Controls and Data Services scope complete and appropriately sized?

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      102. What are the dynamics of the communication plan?

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      103. How have you defined all Controls and Data Services requirements first?

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      104. Has a Controls and Data Services requirement not been met?

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      105. If substitutes have been appointed, have they been briefed on the Controls and Data Services goals and received regular communications as to the progress to date?

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      106. Are task requirements clearly defined?

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      107. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      108. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      109. Where can you gather more information?

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      110. How and when will the baselines be defined?

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      111. How do you hand over Controls and Data Services context?

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      112. What are the requirements for audit information?

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      113. Has a project plan, Gantt chart, or similar been developed/completed?

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      114. Has the direction changed at all during the course of Controls and Data Services? If so, when did it change and why?

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      115. What would be the goal or target for a Controls and Data Services’s improvement team?

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      116. When is/was the Controls and Data Services start date?

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      117. Will a Controls and Data Services production readiness review be required?

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      118. Has/have the customer(s) been identified?

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