Integrated System Health Management A Complete Guide - 2020 Edition. Gerardus Blokdyk

Who defines (or who defined) the rules and roles?

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      105. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      106. What baselines are required to be defined and managed?

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      107. What key stakeholder process output measure(s) does Integrated system health management leverage and how?

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      108. What customer feedback methods were used to solicit their input?

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      109. Are customer(s) identified and segmented according to their different needs and requirements?

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      110. What constraints exist that might impact the team?

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      111. Are resources adequate for the scope?

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      112. Why are you doing Integrated system health management and what is the scope?

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      113. How do you manage changes in Integrated system health management requirements?

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      114. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      115. Are roles and responsibilities formally defined?

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      116. Are audit criteria, scope, frequency and methods defined?

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      117. How do you hand over Integrated system health management context?

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      118. What are the Integrated system health management use cases?

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      119. How have you defined all Integrated system health management requirements first?

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      120. Who approved the Integrated system health management scope?

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      121. Has a Integrated system health management requirement not been met?

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      122. What are (control) requirements for Integrated system health management Information?

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      123. What is the definition of Integrated system health management excellence?

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      124. What are the requirements for audit information?

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      125. Have the customer needs been translated into specific, measurable requirements? How?

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      126. Has a team charter been developed and communicated?

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      127. Is Integrated system health management currently on schedule according to the plan?

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      128. Has everyone on the team, including the team leaders, been properly trained?

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      129. Are approval levels defined for contracts and supplements to contracts?

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      130. Is the Integrated system health management scope manageable?

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      131. What happens if Integrated system health management’s scope changes?

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      132. Scope of sensitive information?

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      133. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      134. Where can you gather more information?

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      135. How do you gather the stories?

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      136. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Integrated system health management Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Are missed Integrated system health management opportunities costing your organization money?

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      2. What is measured? Why?

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      3. What are the current costs of the Integrated system health management process?

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      4. How are measurements made?

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      5. How will you measure your Integrated system health management effectiveness?

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      6. Are there measurements based on task performance?

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      7. What harm might be caused?

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      8. Among the Integrated system health management product and service cost to be estimated, which is considered hardest to estimate?

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      9. What users will be impacted?

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      10. Which measures and indicators matter?

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      11. What causes mismanagement?

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      12. How do you verify and develop ideas and innovations?

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      13. Do you effectively measure and reward individual and team performance?

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      14. What is the cause of any Integrated system health management gaps?

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      15. What relevant entities could be measured?

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      16. How do you aggregate measures across priorities?

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      17. What are the costs of reform?

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      18. How to cause the change?

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