Computer Based Training A Complete Guide - 2020 Edition. Gerardus Blokdyk

Computer Based Training definitions important?

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      72. What are the dynamics of the communication plan?

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      73. What are the compelling stakeholder reasons for embarking on Computer Based Training?

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      74. Do you have a Computer Based Training success story or case study ready to tell and share?

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      75. What is the definition of success?

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      76. Are customer(s) identified and segmented according to their different needs and requirements?

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      77. Are task requirements clearly defined?

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      78. If substitutes have been appointed, have they been briefed on the Computer Based Training goals and received regular communications as to the progress to date?

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      79. What is the scope of the Computer Based Training work?

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      80. Has/have the customer(s) been identified?

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      81. Are accountability and ownership for Computer Based Training clearly defined?

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      82. Do you all define Computer Based Training in the same way?

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      83. Are different versions of process maps needed to account for the different types of inputs?

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      84. What is a worst-case scenario for losses?

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      85. When are meeting minutes sent out? Who is on the distribution list?

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      86. Is there any additional Computer Based Training definition of success?

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      87. How will the Computer Based Training team and the group measure complete success of Computer Based Training?

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      88. How do you hand over Computer Based Training context?

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      89. Have all of the relationships been defined properly?

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      90. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      91. Why are you doing Computer Based Training and what is the scope?

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      92. Who are the Computer Based Training improvement team members, including Management Leads and Coaches?

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      93. How do you manage scope?

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      94. Are the Computer Based Training requirements testable?

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      95. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      96. How do you manage changes in Computer Based Training requirements?

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      97. What information do you gather?

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      98. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      99. Is special Computer Based Training user knowledge required?

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      100. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      101. What Computer Based Training requirements should be gathered?

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      102. Does the scope remain the same?

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      103. What scope to assess?

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      104. What are the tasks and definitions?

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      105. What is out-of-scope initially?

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      106. Are approval levels defined for contracts and supplements to contracts?

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      107. Have the customer needs been translated into specific, measurable requirements? How?

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      108. What information should you gather?

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      109. The political context: who holds power?

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      110. How do you gather the stories?

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      111. Are required metrics defined, what are they?

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      112. What are the requirements for audit information?

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      113. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      114. What critical content must be communicated – who, what, when, where, and how?

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      115. How do you manage unclear Computer Based Training requirements?

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      116. Has a Computer Based Training requirement not been met?

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      117. Where can you gather more information?

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      118. How have you defined all Computer Based Training requirements first?

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      119. Are resources adequate for the scope?

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      120. Are all requirements met?

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      121. Are the Computer Based Training requirements complete?

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      122. Has a high-level ‘as is’ process map been completed, verified and validated?

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      123. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      124. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      125. How do you gather requirements?

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      126. Is there