An inside look at the shocking decline of Reuters. * Features exclusive interviews with Reuters staffers, competitors, and clients * Written by two former Reuters journalists * Examines one of the biggest stories in recent journalism history
While other books in the field focus on specific aspects of privacy or how to avoid invasions, David H. Holtzman–a master technologist, internet pioneer, security analyst, and former military codebreaker–presents a comprehensive insider's exposé of the world of invasive technology, who's using it, and how our privacy is at risk. Holtzman starts out by categorizing privacy violations into «The 7 Sins Against Privacy» and then goes on to explain in compelling and easy to understand language exactly how privacy is being eroded in every aspect of our lives. Holtzman vividly reveals actual invasions and the dangers associated with the loss of privacy, and he takes a realistic look at the trade offs between privacy and such vital issues as security, rights, and economic development. Praise for Privacy Lost «Whether we know it or not, we have all become citizens of the Digital Age. As such we need to take responsibility for our conduct, our safety, and our privacy. David Holtzman is deeply knowledgeable about the industry and passionate about the issues. Regardless of your political views, you will come away from this book better equipped to meet the challenges before us all.» –Geoffrey A. Moore, author, Dealing with Darwin: How Great Companies Innovate at Every Phase of Their Evolution «Holtzman has drafted a blueprint all citizens of this great land ought to read if they desire to understand what privacy truly means, why it is important to both their everyday life as well as to their understanding of what it really means to be free, and what they can do to salvage what little privacy is left them. Privacy Lost needs to be readily available on the desks of all concerned citizens–heavily dog-eared and underlined.» –Bob Barr, practicing attorney and former Member of theUnited States House of Representatives
Praise for Take Their Breath Away «Are you bored? We're so spoiled that when something is merely good enough, we just walk away. Chip and John explain that the surefire method for growth and customer loyalty is simple: don't be boring.» —Seth Godin, author of Purple Cow and Tribes «Take Their Breath Away shows how legendary customer service delivery can win and keep devoted customers for life. I LUV this fantastic book.» —Colleen Barrett, President Emeritus, Southwest Airlines Company "No one knows more about creating profit through service than Chip and John. If you want to know the best way to do it, read Take Their Breath Away. The examples in this book will certainly start your creative juices flowing and help your organization take your customers' breath away. —Howard Beharformer, former president, Starbucks Coffee International.
Multi-Family Millions offers expert advice for investors who want to make the transition from single-family homes to more profitable multi-family units. Successful real estate investor David Lindahl shows you how to find troubled properties that are ripe for quick profits, how to fix or flip those properties, and how to re-sell at maximum value. With a proven step-by-step system for managing each stage of the process, this book shows you how to get started in moneymaking multi-family units?even while you work your day job.
Silences the worry financially successful people have over retirement while offering them exciting new ways to think about and plan for a life after work Moving beyond the world of work can be an anxious, fearful time for accomplished professionals fraught with uncertainty and indecision. Do I have enough money to live the life I want? Will I be healthy and able to manage any health problems that arise so that I can live the life I want? Will I be lonely? What kind of life do I want to live? These are the pressing questions they ask themselves and seek answers for. Yet most books on retirement focus mainly on the financial aspects of life after work, offering little of value to those who are financially secure. Beyond Work was written for accomplished people who feel financially secure enough to retire, but who are at a loss when it comes to planning their futures. It gives them the tools to think about all the other important aspects of retirement, so they can make a successful transition to and find meaning and satisfaction in retirement. Explores the four challenges that must be met in order to have a fulfilling retirement: financial, physical, social, and personal Packed with inspiring and instructive real-life retirement stories and practical tools that assist readers in making the transition to life after work
In this groundbreaking book, business guru David Apgar helps leaders pinpoint which information matters most for successful goal setting, strategy, and bottom-line performance. Based on simple and easy-to-implement practices, Relevance outlines a new discipline focused on the relevance of performance measures for assessing key strategy issues and accelerating learning. David Apgar’s practices are grounded in solid business research and clearly illustrated with real-life examples from top-performing companies such as Toyota, Alcoa, Nestlé, Capital One, Cisco, Microsoft, and GE.
Tap into the power that cool thinking generates—learn how going slower can actually help you get more done, faster. Before you check your wireless e-mail for the fourth time this hour, ask yourself, is this truly helping you get further ahead? Or is the pressure to address the immediate actually pushing you backwards? Cool Down takes a look at our innate and powerful addiction to high-speed activity, and shows how it is robbing us of the ability to think creatively and to connect with others (clients, colleagues, managers, and even family) just when we need to the most. Cool Down offers a provocative look at the value of slowing down in many aspects of our lives and demonstrates clearly that to get further ahead, faster, people do actually need to cool down. It's not about doing less; it's about achieving more by slowing down. Cool Down highlights the harmful effects of speed on productivity and reveals the value of slow in helping us to think clearly and prioritize more effectively. Cool Down is a fascinating look at the world of work, revealing how and why slow is the next tool of strategic advantage. Shows why and how to consciously step away from reactionism, pressure, and overload. Reveals the numerous ways in which cooling down will improve your potential and abilities–intellectually, emotionally, and creatively–making you more productive by going slower. Contains practical advice that will help you apply cool techniques to real-world situations: at work, on the road, and at home. Explains how to improve communication with your boss, your colleagues, and your family. Features lots of examples, practical tips, to-dos, and concepts that are memorable and easy to apply. Each end-of-chapter summary includes «Key Points to Take Away» and assessment questions to help you honestly observe and change your current habits. A complete approach to managing the pressures of life in a fast-paced world, Cool Down allows you to slow down so you can get ahead–and stay there.
Learn to measure and manage the real value of IT investment and spending IT investments are becoming more than just business enablers or assets on the books; they provide capability that can drive the business. Thought leadership should migrate towards information investment, getting a bigger bang for the buck from the 'I' in IT and from the 'I' in CIO. The IT Value Network: From IT Investment to Stakeholder Economic Value incorporates new emerging decision support methods, such as real options, which are considered to complement traditional financial measures. Organizational and informational economic based techniques are also incorporated to manage and assess IT investments, including the balanced scorecard (BSC), and investment and portfolio management; in addition to coverage of IT key performance indicators and competitive benchmarking. Selected as a top 10 best IT-Business book for 2009 by CIO Insight – Praises for The IT Value Network: From IT Investment to Stakeholder Value «This is probably the best 'up-to-date' executive information management resource since Strassmann's works of fifteen years ago. Tony Read provides a comprehensive and insightful assessment of the state of IT investment and the value of various technologies and information management in the modern enterprise. For corporate executives trying to navigate this rapidly changing landscape, this book is highly recommended.» —Paul A. Brinkley, Deputy Under Secretary of Defense (U.S.) for Business Transformation Agency «Managing technology investments with a value-based approach just works—it has provided significant stakeholder value at Indigo. This book is a must-read for both IT and business managers who want to improve the return on their IT investments.» —Michael Serbinis, President, Shortcovers, CIO & EVP, Indigo Books & Music Inc. «Difficulty proving the business value of IT remains a key barrier to IT executives. IT Value Network provides a clear road map to chief information officers interested in moving beyond simply aligning business and technology strategies. It is a must-read for IT executives who wish to become true partners to the business.» —Gary Beach, Publisher Emeritus, CIO magazine «This book is a complete study of how value is derived and measured from IT investments. All IT strategy professionals should read it and have access to it. I strongly recommend it.» —Ali Hamza, Partner, PricewaterhouseCoopers (PwC) «IT spending continues to climb, but IT value is invariably left on the table. Tony's new book will enlighten both the practitioner and academic to new approaches and techniques for capturing and realizing stakeholder economic value—with a great perspective to sustaining competitive advantage or as the book promotes network advantage, across the firm's value system.» —Edward Lieblein, PhD, Dean and Professor, Graduate School of Computer and Information Sciences, Nova Southeastern University «Tony Read's book provides excellent insight and strategies for maximizing shareholder return from IT investments. The book gives a timely response to the challenges every CIO and CFO face in the current economic environment. It is now more important than ever to demonstrate IT return on investment and this book is a valuable aid for Cx's looking to leverage every IT dollar to secure maximum business return» —Albert R. Hitchcock, CIO, Vodafone Group
Written especially for advanced beginners and intermediate users, this book offers quick fixes for anyone bedeviled by faulty formulas, failed formatting, printer purgatory, and other perplexing Excel problems Offers three types of fixes: Escape in Under 30 Seconds, Escape in Under Two Minutes, and More Elaborate Escapes-over 400 solutions in all Topics covered include formula fixes, formatting fixes, data and layout fixes for Excel charts, PivotTable fixes, managing complexity in very large spreadsheets, fixing broken procedure functions, and more Includes preventive measures and best practices that teach users how to avoid problems in the future Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
This highly original book introduces a fascinating new approach to yoga and Torah by combining the practice of classic yoga postures with traditional and mystical Jewish wisdom. Each chapter begins by presenting a central Jewish spiritual concept that engages readers of all faiths on a personal level. It offers an in-depth exploration of the concept, quoting and commenting on sacred Jewish texts from the Pentateuch (Five Books of Moses) and other sources. It then guides its readers with mastery and clarity through a meditation and a set of fundamental yoga postures–clearly illustrated by beautiful photographs–for both beginning and advanced yoga students. The Torah concept is actualized and experienced through the practice of these postures. Torah Yoga helps to heighten awareness of body, mind, and spirit?it illuminates the heart of Jewish wisdom.