Naspers is een van 'n handjievol maatskappye uit Afrika wat binne een eeu gegroei het tot 'n globale mededinger met rekordaandelepryse – en dit boonop op die gebied van tegnologie. Dié versameling essays, geskryf deur groot geeste in die Suid-Afrikaanse mediawêreld, gaan oor die boustene van die grootste mediamaatskappy op die kontinent. Dit is 'n onderneming wat tendense vroeg identifiseer, dit aanpas vir die markte waarin hy bedrywig is en dit benut tot groot voordeel van die maatskappy, sy aandeelhouers en sy werknemers.
While architects have been the subject of many scholarly studies, we know very little about the companies that built the structures they designed. This book is a study in business history as well as civil engineering and construction management. It details the contributions that Charles J. Pankow, a 1947 graduate of Purdue University, and his firm have made as builders of large, often concrete, commercial structures since the company's foundation in 1963. In particular, it uses selected projects as case studies to analyze and explain how the company innovated at the project level. The company has been recognized as a pioneer in «design-build,» a methodology that involves the construction company in the development of structures and substitutes negotiated contracts for the bidding of architects' plans. The Pankow companies also developed automated construction technologies that helped keep projects on time and within budget. The book includes dozens of photographs of buildings under construction from the company's archive and other sources. At the same time, the author analyzes and evaluates the strategic decision making of the firm through 2004, the year in which the founder died. While Charles Pankow figures prominently in the narrative, the book also describes how others within the firm adapted the business so that the company could survive a commercial market that changed significantly as a result of the recession of the 1990s. Extending beyond the scope of most business biographies, this book is a study in industry innovation and the power of corporate culture, as well as the story of one particular company and the individuals who created it.
Private equity firms are snapping up brand-name companies and assembling portfolios that make them immense global conglomerates. They're often able to maximize investor value far more successfully than traditional public companies. How do PE firms become such powerhouses? Learn how, in Lessons from Private Equity Any Company Can Use. Bain chairman Orit Gadiesh and partner Hugh MacArthur use the concise, actionable format of a memo to lay out the five disciplines that PE firms use to attain their edge:· Invest with a thesis using a specific, appropriate 3-5-year goal· Create a blueprint for change–a road map for initiatives that will generate the most value for your company within that time frame· Measure only what matters–such as cash, key market intelligence, and critical operating data· Hire, motivate, and retain hungry managers–people who think like owners· Make equity sweat–by making cash scarce, and forcing managers to redeploy underperforming capital in productive directionsThis is the PE formulate for unleashing a company's true potential.
The first seventy-five years for the Texas Credit Union League have been extraordinary! From its modest inception to its solid stature enjoyed today, the membership's collective voice has guided us and served as a steadying arm. For three-quarters of a century, we've reached out to support one another in our drive toward improving the financial health of Texas credit union members. The League story is one of vision, faith, and the firm belief that each of us is enriched because of the sum of our cooperative experiences. Because we continue to support one another, our association lives its mission of protecting credit unions and promoting their growth, strength, and unity.
Gwendolyn Oglesby has built her entire career working in customer service, creating memorable employee-customer experiences and positive work environments. Managing employees, assisting customers, building a team culture- she's done it all. Now she's ready to share her experience with other call center professionals and equip readers with the tools and knowledge she's acquired on the line.Call Center teaches managers how to train, motivate, and encourage employees to reach their full potential through Oglesby's personal experience and inspiring professional philosophies. Each chapter features statistics, personality profiles, and thought-provoking questions designed to engage readers in the anatomy of a healthy workplace. A workplace's success depends on the cooperation between management and employees. At the end of the day, customer service is not just about serving the customer; it means serving your team as well.
It's time to look at a typical day at work in corporate America and how bad habits, bad procedures, and bad communication creep into the workplace, undermining productivity. Business experts agree that procedural inefficiency is an all-too-familiar theme in today's workplace, and that eliminating it is one of business managers' most important responsibilities. The Corporate Drain provides business leaders with tools to recognize problems and tips for raising efficiency and improving performance, such as: Unclogging the flood of information (e-mail, paper reports, meetings, and conference calls); Maximizing the potential of each employee using cost-effective incentives; How training can never be underestimated or over-applied. The globalization of the business world challenges American companies to observe and understand how cultural diversity affects their operations. Author Yoel Yohan, raised in India and educated at a British military school, accredits his successful career at global giant, United Parcel Service, in part to his own cultural diversity. In The Corporate Drain, Yohan provides powerful examples and tools for profitable growth in today's international marketplace.
ROE™ is a methodology developed to get the right people into the right seats and maximize your return on investment. Three distinct roles compose any successful organization, and those roles are determined by “Ways” of thinking and communicating: Way One, the visionary; Way Two, the strategist; and Way Three, the tactician.
Technology. It currently drives our world, and the available resources are everchanging—which is why IT departments are becoming increasingly important to businesses of all sizes. So why are companies still so reluctant to invest adequately in IT? Why are some companies even slashing their IT budgets, when the world economy finds itself increasingly dependent on technological advancement and IT is at the center of almost every business function? The problem lies in perceived business value—something author Ashu Bhatia wishes to change. This book will demonstrate the true business value of IT. Only by promoting IT will a company truly be able to succeed, and Bhatia will show you why and how.
How many small businesses have a full-time coworker whose official title is Queen of Fun and Laughter? How many have a CEO and COO who dress in matador outfits for a company holiday video version of Dancing with the Stars? Beryl is a “Top Small Workplace” because of one thing—its focus on people. Visitors report they feel the “vibe” when they walk in the door. As a call center company, a business normally known for high turnover, low morale, and a boiler room environment, Beryl created a special culture resulting in low attrition, high customer loyalty, and profits reinvested in coworkers. What Beryl does behind the scenes to take care of the needs of its internal family sets it apart. It operates with a real spirit of camaraderie; the loyalty of team members at every level; a leadership team that operates with a true servant mindset; and a CEO, Paul Spiegelman, who believes that everyone deserves a chance to feel important. He rewards people frequently, respects their efforts and opinions, and informs them of everything that impacts them.
16 Start-Up Strategies for Entrepreneurs What is a self-made man or woman? Ever thought about it? Success is not a straight-line deal. There is no A-to-Z path, and there are no magic beans that will carry you upward overnight. Have you ever wondered how to start, scale up, build teams, and flourish in an uncontested market? I can tell you. I did it. In 1992, I landed in Estonia with $400 in my pocket. There, I discovered a truth that changed my life and the way I conducted business: You can make a lot of money as an entrepreneur by moving decisively in blue-sky markets – markets where you face very little competition and the tide can carry you to riches. Over the next decade and a half, I built a portfolio of businesses worth $200 million. Now, I want to share the paths that led me to success, passing on my knowledge to you. In Why Sell Tacos in Africa? I explain sixteen principles that allowed me to drive such tremendous growth. May you, too, find a blue-market and watch your business soar. pauloberschneider.com Business Start-Up, Entrepreneurship, Emerging Markets