Critical Incident Response Team A Complete Guide - 2020 Edition. Gerardus Blokdyk

Lessons Learned: Critical Incident Response Team263

      Index265

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Which needs are not included or involved?

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      2. What creative shifts do you need to take?

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      3. What Critical Incident Response Team capabilities do you need?

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      4. Does the problem have ethical dimensions?

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      5. Are there any specific expectations or concerns about the Critical Incident Response Team team, Critical Incident Response Team itself?

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      6. What needs to be done?

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      7. How are you going to measure success?

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      8. What activities does the governance board need to consider?

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      9. For your Critical Incident Response Team project, identify and describe the business environment, is there more than one layer to the business environment?

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      10. How do you identify subcontractor relationships?

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      11. What are the minority interests and what amount of minority interests can be recognized?

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      12. Who defines the rules in relation to any given issue?

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      13. How does it fit into your organizational needs and tasks?

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      14. When a Critical Incident Response Team manager recognizes a problem, what options are available?

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      15. How can auditing be a preventative security measure?

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      16. What are the Critical Incident Response Team resources needed?

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      17. Will a response program recognize when a crisis occurs and provide some level of response?

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      18. Have you identified your Critical Incident Response Team key performance indicators?

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      19. What do employees need in the short term?

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      20. Where is training needed?

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      21. What else needs to be measured?

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      22. How do you assess your Critical Incident Response Team workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      23. Who are your key stakeholders who need to sign off?

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      24. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      25. How do you identify the kinds of information that you will need?

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      26. Whom do you really need or want to serve?

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      27. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      28. Are there recognized Critical Incident Response Team problems?

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      29. Who else hopes to benefit from it?

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      30. Do you have/need 24-hour access to key personnel?

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      31. What would happen if Critical Incident Response Team weren’t done?

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      32. What are your needs in relation to Critical Incident Response Team skills, labor, equipment, and markets?

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      33. How many trainings, in total, are needed?

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      34. Will it solve real problems?

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      35. Are there any revenue recognition issues?

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      36. What are the stakeholder objectives to be achieved with Critical Incident Response Team?

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      37. Do you know what you need to know about Critical Incident Response Team?

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      38. What tools and technologies are needed for a custom Critical Incident Response Team project?

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      39. What are the clients issues and concerns?

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      40. Consider your own Critical Incident Response Team project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      41. What information do users need?

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      42. How do you recognize an objection?

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      43. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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      44. Where do you need to exercise leadership?

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      45. Who needs to know?

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      46. Who needs to know about Critical Incident Response Team?

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      47. How much are sponsors, customers, partners, stakeholders involved in Critical Incident Response Team? In other words, what are the risks, if Critical Incident Response Team does not deliver successfully?

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      48. What do you need to start doing?

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      49. What is the problem and/or vulnerability?

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      50. What resources or support might you need?

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      51. Will Critical Incident Response Team deliverables need to be tested and, if so, by whom?

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      52.