Team Health A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      14. What is the scope?

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      15. How have you defined all Team Health requirements first?

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      16. Does the scope remain the same?

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      17. Are the Team Health requirements testable?

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      18. What gets examined?

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      19. What scope do you want your strategy to cover?

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      20. The political context: who holds power?

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      21. What is in the scope and what is not in scope?

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      22. Are the Team Health requirements complete?

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      23. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      24. What constraints exist that might impact the team?

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      25. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      26. How are consistent Team Health definitions important?

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      27. Has the direction changed at all during the course of Team Health? If so, when did it change and why?

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      28. Have all of the relationships been defined properly?

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      29. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      30. How do you manage scope?

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      31. What sort of initial information to gather?

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      32. Are approval levels defined for contracts and supplements to contracts?

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      33. How do you hand over Team Health context?

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      34. Do you all define Team Health in the same way?

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      35. When is/was the Team Health start date?

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      36. What baselines are required to be defined and managed?

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      37. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      38. How would you define the culture at your organization, how susceptible is it to Team Health changes?

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      39. How do you manage changes in Team Health requirements?

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      40. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      41. Who defines (or who defined) the rules and roles?

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      42. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      43. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      44. What are (control) requirements for Team Health Information?

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      45. Have all basic functions of Team Health been defined?

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      46. Do you have organizational privacy requirements?

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      47. What Team Health services do you require?

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      48. Is the Team Health scope complete and appropriately sized?

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      49. Are there different segments of customers?

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      50. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      51. Has a team charter been developed and communicated?

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      52. What customer feedback methods were used to solicit their input?

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      53. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      54. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      55. What is the definition of Team Health excellence?

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      56. What are the Team Health tasks and definitions?

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      57. Is Team Health linked to key stakeholder goals and objectives?

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      58. What sources do you use to gather information for a Team Health study?

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      59. How is the team tracking and documenting its work?

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      60. What are the tasks and definitions?

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      61. Who are the Team Health improvement team members, including Management Leads and Coaches?

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      62. Is the Team Health scope manageable?

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      63. What scope to assess?

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      64. What are the record-keeping requirements of Team Health activities?

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      65. What is out-of-scope initially?

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      66. How do you think the partners involved in Team Health would have defined success?

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      67. How would you define Team Health leadership?

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      68. What information do you gather?

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      69. What key stakeholder process output measure(s) does Team Health leverage and how?

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