Community Health Services A Complete Guide - 2020 Edition. Gerardus Blokdyk

Score

      59. What is the scope of the Community health services effort?

      <--- Score

      60. What customer feedback methods were used to solicit their input?

      <--- Score

      61. How and when will the baselines be defined?

      <--- Score

      62. Are task requirements clearly defined?

      <--- Score

      63. Who approved the Community health services scope?

      <--- Score

      64. What is the scope of the Community health services work?

      <--- Score

      65. What is the worst case scenario?

      <--- Score

      66. How often are the team meetings?

      <--- Score

      67. How do you gather Community health services requirements?

      <--- Score

      68. Who are the Community health services improvement team members, including Management Leads and Coaches?

      <--- Score

      69. Have all basic functions of Community health services been defined?

      <--- Score

      70. What is out of scope?

      <--- Score

      71. Is data collected and displayed to better understand customer(s) critical needs and requirements.

      <--- Score

      72. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

      <--- Score

      73. Has everyone on the team, including the team leaders, been properly trained?

      <--- Score

      74. What baselines are required to be defined and managed?

      <--- Score

      75. What is out-of-scope initially?

      <--- Score

      76. How do you keep key subject matter experts in the loop?

      <--- Score

      77. Scope of sensitive information?

      <--- Score

      78. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

      <--- Score

      79. How do you gather the stories?

      <--- Score

      80. Do you have a Community health services success story or case study ready to tell and share?

      <--- Score

      81. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

      <--- Score

      82. How do you hand over Community health services context?

      <--- Score

      83. What is the definition of Community health services excellence?

      <--- Score

      84. Has/have the customer(s) been identified?

      <--- Score

      85. Does the team have regular meetings?

      <--- Score

      86. What is the scope?

      <--- Score

      87. Will team members regularly document their Community health services work?

      <--- Score

      88. Have specific policy objectives been defined?

      <--- Score

      89. Who defines (or who defined) the rules and roles?

      <--- Score

      90. How was the ‘as is’ process map developed, reviewed, verified and validated?

      <--- Score

      91. Are the Community health services requirements complete?

      <--- Score

      92. How do you manage unclear Community health services requirements?

      <--- Score

      93. Is there any additional Community health services definition of success?

      <--- Score

      94. Will team members perform Community health services work when assigned and in a timely fashion?

      <--- Score

      95. When is the estimated completion date?

      <--- Score

      96. What happens if Community health services’s scope changes?

      <--- Score

      97. Is it clearly defined in and to your organization what you do?

      <--- Score

      98. What key stakeholder process output measure(s) does Community health services leverage and how?

      <--- Score

      99. How do you think the partners involved in Community health services would have defined success?

      <--- Score

      100. Is special Community health services user knowledge required?

      <--- Score

      101. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

      <--- Score

      102. When are meeting minutes sent out? Who is on the distribution list?

      <--- Score

      103. What is the definition of success?

      <--- Score

      104. How does the Community health services manager ensure against scope creep?

      <--- Score

      105. What are the tasks and definitions?

      <--- Score

      106. How did the Community health services manager receive input to the development of a Community health services improvement plan and the estimated completion dates/times of each activity?

      <--- Score

      107. Have the customer needs been translated into specific, measurable requirements? How?

      <--- Score

      108. How will the Community health services team and the group measure complete success of Community health services?

      <--- Score

      109. Is there a Community health services management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

      <--- Score

      110. Do you all define Community health services in the same way?

      <--- Score

      111. What are the core elements of the Community health services business case?

      <--- Score

      112. How do you build the right business case?

      <--- Score

      113. Is Community health services linked to key stakeholder goals and objectives?