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Score

      59. Does your system have the ability to assign leases to customer cost centers?

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      60. Does your solution support recording and tracking by cost center, by organization and by location individual resources?

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      61. Is a service a cost center or a profit center within your firm?

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      62. Should the it department be organized as a cost center or a profit center?

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      63. How will you measure success?

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      64. What does the cost center structure look like in your business?

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      65. Why do you expend time and effort to implement measurement, for whom?

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      66. Is the cost worth the Cost center effort ?

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      67. Which services can be assigned to which cost center?

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      68. Are there any easy-to-implement alternatives to Cost center? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      69. Who pays the cost?

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      70. How will measures be used to manage and adapt?

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      71. Does your solution record and track by cost center, by organization and by location?

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      72. How will success or failure be measured?

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      73. What is an unallowable cost?

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      74. Are the shared service chargebacks to your business units cost centers accurate and transparent?

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      75. Who should receive measurement reports?

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      76. How is performance measured?

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      77. How is cost center accounting related to profit center?

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      78. What does it take to transform your team from a perceived cost center to your organization-leading profit center?

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      79. How sensitive must the Cost center strategy be to cost?

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      80. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      81. How much does it cost?

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      82. Are there measurements based on task performance?

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      83. Can an internal order be tied to more than one cost center?

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      84. How do you prevent mis-estimating cost?

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      85. How or what are the steps to post cost to more than one cost center?

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      86. What are hidden Cost center quality costs?

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      87. Have you included everything in your Cost center cost models?

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      88. What is the cost of rework?

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      89. Is all departmental cost centers verified to PeopleSoft at least monthly?

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      90. Does your executive board see the contact center as a strategic asset or operational cost center?

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      91. Do the benefits outweigh the costs?

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      92. What do you measure and why?

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      93. Is customers it department more of a cost center or revenue driver?

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      94. Should the IT organization be organized as a cost center or should it act as a strategic partner to the business?

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      95. What if it could be your organization partner instead of a cost center?

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      96. Are you able to realize any cost savings?

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      97. What is the total fixed cost?

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      98. Are missed Cost center opportunities costing your organization money?

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      99. Can any of your cost centers afford to lose anything to theft or embezzlement?

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      100. How will your organization measure success?

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      101. What does your operating model cost?

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      102. How will costs be allocated?

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      103. Does business management see IT as an enabler or as a cost center?

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      104. What are the costs of reform?

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      105. Does the system support internal billing for meeting room utilization by e.g. cost center?

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      106. How is progress measured?

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      107. How do your measurements capture actionable Cost center information for use in exceeding your customers expectations and securing your customers engagement?

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      108. Are costs posted to the cost center properly allocated?

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      109. What types of variances are found on cost center reports?

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      110. Are expenditure entries posted by cost centers?

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      111. Have design-to-cost goals been established?

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      112. Does the decision-making leeway, in terms of pro fit and cost centers, differ between buyer and target?

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      113. Should the account management function be a cost center or profit center?

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      114. Do you have any cost Cost center limitation requirements?

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      115. How can you measure the performance?

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      116.