Qualitative Methods A Complete Guide - 2020 Edition. Gerardus Blokdyk

what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      69. How and when will the baselines be defined?

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      70. How do you gather requirements?

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      71. Has a high-level ‘as is’ process map been completed, verified and validated?

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      72. Is full participation by members in regularly held team meetings guaranteed?

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      73. Will a Qualitative methods production readiness review be required?

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      74. How did the Qualitative methods manager receive input to the development of a Qualitative methods improvement plan and the estimated completion dates/times of each activity?

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      75. What customer feedback methods were used to solicit their input?

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      76. Has/have the customer(s) been identified?

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      77. What was the context?

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      78. Are different versions of process maps needed to account for the different types of inputs?

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      79. When are meeting minutes sent out? Who is on the distribution list?

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      80. Is there a clear Qualitative methods case definition?

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      81. Do you all define Qualitative methods in the same way?

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      82. Who defines (or who defined) the rules and roles?

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      83. Is scope creep really all bad news?

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      84. Has the direction changed at all during the course of Qualitative methods? If so, when did it change and why?

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      85. Do you have organizational privacy requirements?

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      86. What are the Qualitative methods tasks and definitions?

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      87. What constraints exist that might impact the team?

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      88. What would be the goal or target for a Qualitative methods’s improvement team?

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      89. What are the rough order estimates on cost savings/opportunities that Qualitative methods brings?

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      90. What are the core elements of the Qualitative methods business case?

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      91. How is the team tracking and documenting its work?

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      92. How do you gather the stories?

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      93. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      94. What scope do you want your strategy to cover?

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      95. Is Qualitative methods linked to key stakeholder goals and objectives?

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      96. How do you catch Qualitative methods definition inconsistencies?

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      97. Has a team charter been developed and communicated?

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      98. Has a project plan, Gantt chart, or similar been developed/completed?

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      99. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      100. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      101. Have all basic functions of Qualitative methods been defined?

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      102. Are the Qualitative methods requirements complete?

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      103. What is out of scope?

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      104. How would you define Qualitative methods leadership?

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      105. What is the worst case scenario?

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      106. What system do you use for gathering Qualitative methods information?

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      107. What information should you gather?

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      108. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      109. Scope of sensitive information?

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      110. Are there any constraints known that bear on the ability to perform Qualitative methods work? How is the team addressing them?

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      111. What gets examined?

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      112. How will variation in the actual durations of each activity be dealt with to ensure that the expected Qualitative methods results are met?

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      113. Are there different segments of customers?

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      114. Is the scope of Qualitative methods defined?

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      115. Why are you doing Qualitative methods and what is the scope?

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      116. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      117. Has your scope been defined?

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      118. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      119. Is there a Qualitative methods management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      120. What key stakeholder process output measure(s) does Qualitative methods leverage and how?

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      121. What is the definition of Qualitative methods excellence?

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      122. Is there a critical path to deliver Qualitative methods results?

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