Bank As A Service A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      129. What key stakeholder process output measure(s) does Bank as a Service leverage and how?

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      130. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      131. Does the scope remain the same?

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      132. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      133. Have all basic functions of Bank as a Service been defined?

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      134. What knowledge or experience is required?

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      135. Who are the Bank as a Service improvement team members, including Management Leads and Coaches?

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      136. Is Bank as a Service linked to key stakeholder goals and objectives?

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      137. How do you gather Bank as a Service requirements?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Bank as a Service Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How do your measurements capture actionable Bank as a Service information for use in exceeding your customers expectations and securing your customers engagement?

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      2. How is the value delivered by Bank as a Service being measured?

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      3. Which measures and indicators matter?

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      4. Which Bank as a Service impacts are significant?

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      5. How do you verify the authenticity of the data and information used?

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      6. What are the current costs of the Bank as a Service process?

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      7. Do you have a flow diagram of what happens?

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      8. How are measurements made?

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      9. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?

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      10. Does management have the right priorities among projects?

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      11. How can a Bank as a Service test verify your ideas or assumptions?

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      12. How do you verify if Bank as a Service is built right?

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      13. When are costs are incurred?

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      14. How can you manage cost down?

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      15. How can you reduce the costs of obtaining inputs?

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      16. What is the total fixed cost?

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      17. What are the types and number of measures to use?

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      18. What evidence is there and what is measured?

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      19. What is the cost of rework?

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      20. How do you verify and develop ideas and innovations?

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      21. What are the operational costs after Bank as a Service deployment?

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      22. How will you measure success?

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      23. What causes extra work or rework?

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      24. How will costs be allocated?

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      25. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      26. What is the root cause(s) of the problem?

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      27. What drives O&M cost?

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      28. Why do you expend time and effort to implement measurement, for whom?

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      29. Is the solution cost-effective?

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      30. How can you measure Bank as a Service in a systematic way?

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      31. How is progress measured?

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      32. How frequently do you track Bank as a Service measures?

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      33. Are you aware of what could cause a problem?

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      34. What does your operating model cost?

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      35. Did you tackle the cause or the symptom?

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      36. What are the Bank as a Service investment costs?

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      37. What does losing customers cost your organization?

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      38. What would be a real cause for concern?

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      39. How sensitive must the Bank as a Service strategy be to cost?

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      40. What tests verify requirements?

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      41. How do you measure efficient delivery of Bank as a Service services?

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      42. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Bank as a Service services/products?

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      43. What are your primary costs, revenues, assets?

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      44. Have you included everything in your Bank as a Service