Health Care Organizations A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      60. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      61. What Health care organizations requirements should be gathered?

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      62. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      63. Have specific policy objectives been defined?

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      64. Will team members perform Health care organizations work when assigned and in a timely fashion?

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      65. When is/was the Health care organizations start date?

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      66. Is full participation by members in regularly held team meetings guaranteed?

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      67. How have you defined all Health care organizations requirements first?

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      68. Are resources adequate for the scope?

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      69. Are required metrics defined, what are they?

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      70. Do you have organizational privacy requirements?

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      71. Has everyone on the team, including the team leaders, been properly trained?

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      72. What is a worst-case scenario for losses?

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      73. Will team members regularly document their Health care organizations work?

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      74. Are approval levels defined for contracts and supplements to contracts?

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      75. What are the requirements for audit information?

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      76. What sort of initial information to gather?

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      77. Who defines (or who defined) the rules and roles?

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      78. How often are the team meetings?

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      79. What would be the goal or target for a Health care organizations’s improvement team?

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      80. How is the team tracking and documenting its work?

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      81. What are the record-keeping requirements of Health care organizations activities?

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      82. Is the scope of Health care organizations defined?

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      83. Are audit criteria, scope, frequency and methods defined?

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      84. Is special Health care organizations user knowledge required?

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      85. How do you gather requirements?

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      86. Has the direction changed at all during the course of Health care organizations? If so, when did it change and why?

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      87. What is in the scope and what is not in scope?

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      88. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      89. Are there different segments of customers?

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      90. Who is gathering information?

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      91. What are the compelling stakeholder reasons for embarking on Health care organizations?

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      92. Are there any constraints known that bear on the ability to perform Health care organizations work? How is the team addressing them?

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      93. The political context: who holds power?

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      94. What key stakeholder process output measure(s) does Health care organizations leverage and how?

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      95. Is the team equipped with available and reliable resources?

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      96. What constraints exist that might impact the team?

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      97. What is the definition of Health care organizations excellence?

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      98. Do you have a Health care organizations success story or case study ready to tell and share?

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      99. What is the scope of the Health care organizations effort?

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      100. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      101. Is there a clear Health care organizations case definition?

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      102. Who is gathering Health care organizations information?

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      103. Have all of the relationships been defined properly?

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      104. What is the worst case scenario?

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      105. How do you manage scope?

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      106. Are the Health care organizations requirements complete?

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      107. What is out-of-scope initially?

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      108. Is Health care organizations linked to key stakeholder goals and objectives?

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      109. Who approved the Health care organizations scope?

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      110. Does the scope remain the same?

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      111. What are the Health care organizations tasks and definitions?

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      112. Is there any additional Health care organizations definition of success?

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      113. Are improvement team members fully trained on Health care organizations?

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      114. What sources do you use to gather information for a Health care organizations study?

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      115. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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