Directory Assistance Service A Complete Guide - 2020 Edition. Gerardus Blokdyk

Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Do you recognize Directory Assistance Service achievements?

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      2. Are there Directory Assistance Service problems defined?

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      3. Does Directory Assistance Service create potential expectations in other areas that need to be recognized and considered?

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      4. What training and capacity building actions are needed to implement proposed reforms?

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      5. Are there any specific expectations or concerns about the Directory Assistance Service team, Directory Assistance Service itself?

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      6. Does your organization need more Directory Assistance Service education?

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      7. What tools and technologies are needed for a custom Directory Assistance Service project?

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      8. Do you need to avoid or amend any Directory Assistance Service activities?

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      9. Will Directory Assistance Service deliverables need to be tested and, if so, by whom?

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      10. What should be considered when identifying available resources, constraints, and deadlines?

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      11. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      12. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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      13. Where do you need to exercise leadership?

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      14. What is the recognized need?

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      15. Is it needed?

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      16. Who should resolve the Directory Assistance Service issues?

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      17. Who needs to know about Directory Assistance Service?

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      18. Would you recognize a threat from the inside?

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      19. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      20. Are employees recognized for desired behaviors?

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      21. Which needs are not included or involved?

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      22. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      23. What activities does the governance board need to consider?

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      24. Do you need different information or graphics?

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      25. Are there recognized Directory Assistance Service problems?

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      26. What Directory Assistance Service capabilities do you need?

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      27. What creative shifts do you need to take?

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      28. What Directory Assistance Service events should you attend?

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      29. How do you identify the kinds of information that you will need?

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      30. Do you have/need 24-hour access to key personnel?

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      31. What vendors make products that address the Directory Assistance Service needs?

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      32. To what extent does each concerned units management team recognize Directory Assistance Service as an effective investment?

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      33. What does Directory Assistance Service success mean to the stakeholders?

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      34. What else needs to be measured?

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      35. How do you identify subcontractor relationships?

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      36. Can management personnel recognize the monetary benefit of Directory Assistance Service?

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      37. Is the need for organizational change recognized?

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      38. What do you need to start doing?

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      39. When a Directory Assistance Service manager recognizes a problem, what options are available?

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      40. Will a response program recognize when a crisis occurs and provide some level of response?

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      41. What are the timeframes required to resolve each of the issues/problems?

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      42. What needs to be done?

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      43. What needs to stay?

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      44. How do you assess your Directory Assistance Service workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      45. To what extent would your organization benefit from being recognized as a award recipient?

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      46. What are your needs in relation to Directory Assistance Service skills, labor, equipment, and markets?

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      47. How are the Directory Assistance Service’s objectives aligned to the group’s overall stakeholder strategy?

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      48. What prevents you from making the changes you know will make you a more effective Directory Assistance Service leader?

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      49. What is the problem and/or vulnerability?

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      50. How do you recognize an objection?

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      51. Which information does the Directory Assistance Service business case need to include?

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      52. As a sponsor, customer or management, how important is it to meet goals, objectives?