Social Psychology. Daniel W. Barrett

you are appears to help buffer your self-esteem from the ups and downs of everyday life. In the remainder of the chapter we’ll discuss several other important influences on self-esteem: how we cope with successes and failures, comparisons we make, and how we perceive the way others evaluate us. We will also review some of the strategies that people use to promote and protect their self-esteem.

      Self-Esteem: Overall positive or negative evaluation of oneself

      Sociometer Hypothesis: Idea that people have a psychological mechanism—the sociometer—that assesses the strength and importance of social relationships and that these relationships strongly influence self-esteem

      Self-Enhancement

      Given how important it is to feel good about ourselves, it is not surprising that we expend tremendous effort engaging in a variety of self-evaluation and self-enhancement strategies. We continuously monitor how we are doing and adjust our behavior accordingly in an effort to be liked by others, particularly those who are important to us (Church et al., 2014). How do we do this? According to Leon Festinger’s theory of social comparison processes (1954), we first look to unambiguous, objective standards to help determine how we are doing; when such objective measures are unavailable, we resort to subjective social comparison. For instance, if you regularly jog three miles, you can time yourself and track whether or not you are getting faster (or slower!). However, in many important competencies, attributes, and opinions, no objective standards are available. Instead, says Festinger (1954), we will look to others to help with our self-evaluation. Festinger assumed that people are motivated to be accurate in their beliefs and opinions and that social comparison can provide us with critical feedback (Wood, 1996). For example, how do you know what to wear when meeting your partner’s parents for the first time? You ask your partner. Do you think that President Obama is doing a good job? You may have your own thoughts, but it is quite likely that you’ll check around to see what others think—perhaps people in the media, the professor in your history class, your friends—and their opinions will inform your own. You want to hold correct opinions, and social comparison can provide us with important information concerning their accuracy (Mussweiler, Rüter, & Epstude, 2006; Vogel, Rose, Roberts, & Eckles, 2014).

      Who are you most likely to compare yourself to? Our general tendency is to compare ourselves with similar others, such as peers or siblings. But if that comparison results in a lowered self-evaluation—like if your little brother is a superior piano player—then you may avoid comparing yourself to him (Lockwood & Matthews, 2007; Nicholls & Stukas, 2011). According to Tesser’s self-evaluation maintenance model (SEM), you’ll typically only make comparisons when they will improve your self-evaluation; if they will make you look or feel good (Nicholls & Stukas, 2011; Tesser, 1988; Wood, Michela, & Giordano, 2000). SEM theory assumes that (a) people are motivated to maintain or enhance positive self-evaluation, and (b) there are two primary ways that people do this: social comparison and reflection (Tesser, 1988).

      In the piano player example, if a close friend outperforms us on a dimension that is relevant to our self-concept, then we may attempt to distance ourselves from the friend and not engage in social comparison (Lockwood & Matthews, 2007). Alternatively, we could practice even more to improve our performance, simply avoid the comparison altogether, or give up the piano. To the extent that piano playing is no longer relevant to the self-concept, the reflection process becomes more important than the comparison process. By reflection, Tesser means that we allow the successes of others to reflect on us, thereby helping us to maintain a positive self-image. If your brother is an outstanding piano player, then by more closely associating with him you can enhance your self-esteem, because his success reflects well on you (Tesser, 1988, 2003).

      The social comparison and reflection processes are but two of the many strategies people use to manage their self-esteem via self-protection or self-promotion (Hepper, Gramzow, & Sedikides, 2010). Self-protection refers to efforts to maintain or defend one’s positive self-image, whereas self-promotion is focused on enhancing one’s self-image (Alicke & Sedikides, 2009; Higgins, 1997). In the next couple of sections we’ll review some common strategies people use in the service of self-protection and/or self-promotion.

      Theory of Social Comparison Processes: Idea that people will evaluate how they are doing using subjective standards when objective standards are not available

      Social Comparison: Monitoring how one is doing and adjusting one’s behavior accordingly in an effort to be liked by important others

      Self-Evaluation Maintenance Model (SEM): Postulates that a person typically only makes social comparisons when this will improve her or his self-evaluation

      Self-Reflection 4.1

      Measuring Your Self-Esteem (Part 1)

      As you see in the main text, self-esteem is how we feel about or evaluate our self. One of the most frequently used self-esteem measures is the 10-item scale published by Morris Rosenberg (1965). This scale is primarily used to measure global, as opposed to specific, self-esteem (see text). To get a rough idea as to your self-esteem, take a minute and answer the following questions, and then turn the page to interpret your score.

      Table 4.2

      Source: Adapted from Rosenberg, M. (1989). Society and the adolescent self-image (Rev. ed.). Middletown, CT England: Wesleyan University Press.

      Self-Reflection 4.2

      Measuring Your Self-Esteem (Part 2)

      Scoring key: for items 1, 3, 4, 7, and 10, SA = 3, A = 2, D = 1, SD = 0; for items 2, 5, 6, 8 and 9: SA = 0, A = 2, D = 2, SD = 3. To calculate your score, write the number corresponding to your answer to the right of each item. Next add up all of the scores to obtain your total score. The higher the score, the higher you self-esteem is. Your score should fall between 0 and 30. The average score for an adult is about 22, and the majority of people score between 15 and 25. (Please note that your score is simply a rough estimate and does not constitute a clinical diagnosis.)

      Social Comparison: Looking Up and Looking Down

      An important postulate of SEM is that people manage their social comparisons in order to maintain a positive self-image (Strickhouser & Zell, 2015; Tesser, 2003). We decide who to compare ourselves to based on whether or not the comparison will enhance our self-worth. When people engage in downward social comparison, they contrast their own performance, ability, or situation with individuals who did less well, have weaker abilities, or are in worse situations (Johnson & Knobloch-Westerwick, 2014; Ross & Bowen, 2010). Say you drive a rusty 1988 Volkswagen with numerous dings, scratches, dents, and malfunctioning controls, and occasionally think “I drive such a crappy, ugly car.” But then you may remember that your best friend has no car at all, and as a result, you feel a bit better (Buunk & Oldersma, 2001). Even cancer patients may contrast the severity of their disease with that of others who are worse off as a way of feeling better about their own situation (Wood, Taylor, & Lichtman, 1985). Another self-enhancing comparison people often make is with their former selves, typically believing that they have improved over the years (Kanten & Teigen, 2008).

      In contrast to downward comparison, you may instead engage in upward social comparison, in which you evaluate your performance, ability, or situation with a superior person’s (Crusius & Mussweiler, 2012; Tesser, 1988). Perhaps you look at the “A” a classmate received on an exam and compare it to your “B.” Or maybe you notice how an acquaintance keeps beating you at Wii tennis. Using these comparisons to motivate yourself to work hard and perform better would be a beneficial result of upward comparison (Blanton, Buunk, Gibbons, & Kuyper, 1999). In this case, your motive is neither accurate self-evaluation nor self-enhancement but rather self-improvement. In contrast, a negative result of such upward comparison occurs