Microsoft Exchange Server A Complete Guide - 2020 Edition. Gerardus Blokdyk

intelligence can you gather?

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      118. What Microsoft Exchange Server services do you require?

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      119. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      120. What constraints exist that might impact the team?

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      121. What is the scope of the Microsoft Exchange Server work?

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      122. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      123. What is out-of-scope initially?

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      124. If substitutes have been appointed, have they been briefed on the Microsoft Exchange Server goals and received regular communications as to the progress to date?

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      125. When are meeting minutes sent out? Who is on the distribution list?

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      126. What are the dynamics of the communication plan?

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      127. Are roles and responsibilities formally defined?

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      128. What are the requirements for audit information?

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      129. Are stakeholder processes mapped?

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      130. Is scope creep really all bad news?

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      131. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      132. Are approval levels defined for contracts and supplements to contracts?

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      133. Has a Microsoft Exchange Server requirement not been met?

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      134. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      135. What is the definition of success?

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      136. Are required metrics defined, what are they?

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      137. Is the Microsoft Exchange Server scope complete and appropriately sized?

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      138. How do you gather Microsoft Exchange Server requirements?

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      139. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      140. Is the team equipped with available and reliable resources?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Microsoft Exchange Server Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What are your operating costs?

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      2. What measurements are possible, practicable and meaningful?

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      3. Will Microsoft Exchange Server have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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      4. Do the benefits outweigh the costs?

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      5. What are predictive Microsoft Exchange Server analytics?

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      6. What could cause delays in the schedule?

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      7. How will you measure success?

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      8. What measurements are being captured?

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      9. How do you verify and develop ideas and innovations?

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      10. Among the Microsoft Exchange Server product and service cost to be estimated, which is considered hardest to estimate?

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      11. Are missed Microsoft Exchange Server opportunities costing your organization money?

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      12. How do you prevent mis-estimating cost?

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      13. What details are required of the Microsoft Exchange Server cost structure?

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      14. How do you verify if Microsoft Exchange Server is built right?

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      15. How much does it cost?

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      16. What does your operating model cost?

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      17. What can be used to verify compliance?

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      18. How can you manage cost down?

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      19. Does management have the right priorities among projects?

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      20. What does a Test Case verify?

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      21. What are the Microsoft Exchange Server key cost drivers?

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      22. Which Microsoft Exchange Server impacts are significant?

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      23. What users will be impacted?

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      24. How do you verify performance?

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      25. Are there any easy-to-implement alternatives to Microsoft Exchange Server? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      26. Is the cost worth the Microsoft Exchange Server effort ?

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      27. Have design-to-cost goals been established?

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      28.