Название | SAP Center A Complete Guide - 2020 Edition |
---|---|
Автор произведения | Gerardus Blokdyk |
Жанр | Зарубежная деловая литература |
Серия | |
Издательство | Зарубежная деловая литература |
Год выпуска | 0 |
isbn | 9781867458302 |
Your completed SAP Center Scorecard will give you a clear presentation of which SAP Center areas need attention.
SAP Center
Scorecard Example
Example of how the finalized Scorecard can look like:
SAP Center
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
SAP Center
Scorecard Example12
SAP Center
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:26
CRITERION #3: MEASURE:42
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:72
CRITERION #6: CONTROL:87
CRITERION #7: SUSTAIN:100
SAP Center and Managing Projects, Criteria for Project Managers:124
1.0 Initiating Process Group: SAP Center125
1.1 Project Charter: SAP Center127
1.2 Stakeholder Register: SAP Center129
1.3 Stakeholder Analysis Matrix: SAP Center130
2.0 Planning Process Group: SAP Center132
2.1 Project Management Plan: SAP Center134
2.2 Scope Management Plan: SAP Center136
2.3 Requirements Management Plan: SAP Center138
2.4 Requirements Documentation: SAP Center141
2.5 Requirements Traceability Matrix: SAP Center143
2.6 Project Scope Statement: SAP Center145
2.7 Assumption and Constraint Log: SAP Center147
2.8 Work Breakdown Structure: SAP Center149
2.9 WBS Dictionary: SAP Center151
2.10 Schedule Management Plan: SAP Center153
2.11 Activity List: SAP Center155
2.12 Activity Attributes: SAP Center157
2.13 Milestone List: SAP Center159
2.14 Network Diagram: SAP Center161
2.15 Activity Resource Requirements: SAP Center163
2.16 Resource Breakdown Structure: SAP Center165
2.17 Activity Duration Estimates: SAP Center167
2.18 Duration Estimating Worksheet: SAP Center169
2.19 Project Schedule: SAP Center171
2.20 Cost Management Plan: SAP Center173
2.21 Activity Cost Estimates: SAP Center175
2.22 Cost Estimating Worksheet: SAP Center177
2.23 Cost Baseline: SAP Center179
2.24 Quality Management Plan: SAP Center181
2.25 Quality Metrics: SAP Center183
2.26 Process Improvement Plan: SAP Center185
2.27 Responsibility Assignment Matrix: SAP Center187
2.28 Roles and Responsibilities: SAP Center189
2.29 Human Resource Management Plan: SAP Center191
2.30 Communications Management Plan: SAP Center193
2.31 Risk Management Plan: SAP Center195
2.32 Risk Register: SAP Center197
2.33 Probability and Impact Assessment: SAP Center199
2.34 Probability and Impact Matrix: SAP Center201
2.35 Risk Data Sheet: SAP Center203
2.36 Procurement Management Plan: SAP Center205
2.37 Source Selection Criteria: SAP Center207
2.38 Stakeholder Management Plan: SAP Center209
2.39 Change Management Plan: SAP Center211
3.0 Executing Process Group: SAP Center213
3.1 Team Member Status Report: SAP Center215
3.2 Change Request: SAP Center217
3.3 Change Log: SAP Center219
3.4 Decision Log: SAP Center221
3.5 Quality Audit: SAP Center223
3.6 Team Directory: SAP Center226
3.7 Team Operating Agreement: SAP Center228
3.8 Team Performance Assessment: SAP Center230
3.9 Team Member Performance Assessment: SAP Center232
3.10 Issue Log: SAP Center234
4.0 Monitoring and Controlling Process Group: SAP Center236
4.1 Project Performance Report: SAP Center238
4.2 Variance Analysis: SAP Center240
4.3 Earned Value Status: SAP Center242
4.4 Risk Audit: SAP Center244
4.5 Contractor Status Report: SAP Center246
4.6 Formal Acceptance: SAP Center248
5.0 Closing Process Group: SAP Center250
5.1 Procurement Audit: SAP Center252
5.2 Contract Close-Out: SAP Center255
5.3 Project or Phase Close-Out: SAP Center257
5.4 Lessons Learned: SAP Center259
Index261
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are there recognized SAP Center problems?
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2. How do you recognize an SAP Center objection?
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3. What else needs to be measured?
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4. Do you know what you need to know about SAP Center?
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5. Whom do you really need or want to serve?
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6. Who defines the rules in relation to any given issue?
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7.