Consumer Directed Health Care A Complete Guide - 2020 Edition. Gerardus Blokdyk

clearly defined in and to your organization what you do?

      <--- Score

      6. Who approved the Consumer directed health care scope?

      <--- Score

      7. How will the Consumer directed health care team and the group measure complete success of Consumer directed health care?

      <--- Score

      8. How do you manage unclear Consumer directed health care requirements?

      <--- Score

      9. Are different versions of process maps needed to account for the different types of inputs?

      <--- Score

      10. What gets examined?

      <--- Score

      11. What is the context?

      <--- Score

      12. Is Consumer directed health care currently on schedule according to the plan?

      <--- Score

      13. How will variation in the actual durations of each activity be dealt with to ensure that the expected Consumer directed health care results are met?

      <--- Score

      14. How do you manage scope?

      <--- Score

      15. What are the requirements for audit information?

      <--- Score

      16. How and when will the baselines be defined?

      <--- Score

      17. What scope do you want your strategy to cover?

      <--- Score

      18. What is in scope?

      <--- Score

      19. Are audit criteria, scope, frequency and methods defined?

      <--- Score

      20. When is/was the Consumer directed health care start date?

      <--- Score

      21. Have the customer needs been translated into specific, measurable requirements? How?

      <--- Score

      22. What was the context?

      <--- Score

      23. Are required metrics defined, what are they?

      <--- Score

      24. If substitutes have been appointed, have they been briefed on the Consumer directed health care goals and received regular communications as to the progress to date?

      <--- Score

      25. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

      <--- Score

      26. Has a team charter been developed and communicated?

      <--- Score

      27. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

      <--- Score

      28. What is the scope of Consumer directed health care?

      <--- Score

      29. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

      <--- Score

      30. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

      <--- Score

      31. Who are the Consumer directed health care improvement team members, including Management Leads and Coaches?

      <--- Score

      32. What are the Consumer directed health care use cases?

      <--- Score

      33. What constraints exist that might impact the team?

      <--- Score

      34. What intelligence can you gather?

      <--- Score

      35. In what way can you redefine the criteria of choice clients have in your category in your favor?

      <--- Score

      36. What are the record-keeping requirements of Consumer directed health care activities?

      <--- Score

      37. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

      <--- Score

      38. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

      <--- Score

      39. Has the direction changed at all during the course of Consumer directed health care? If so, when did it change and why?

      <--- Score

      40. Has a high-level ‘as is’ process map been completed, verified and validated?

      <--- Score

      41. Where can you gather more information?

      <--- Score

      42. How have you defined all Consumer directed health care requirements first?

      <--- Score

      43. Have all basic functions of Consumer directed health care been defined?

      <--- Score

      44. What are (control) requirements for Consumer directed health care Information?

      <--- Score

      45. How do you build the right business case?

      <--- Score

      46. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

      <--- Score

      47. What is the scope?

      <--- Score

      48. How do you hand over Consumer directed health care context?

      <--- Score

      49. Are there any constraints known that bear on the ability to perform Consumer directed health care work? How is the team addressing them?

      <--- Score

      50. What critical content must be communicated – who, what, when, where, and how?

      <--- Score

      51. What Consumer directed health care services do you require?

      <--- Score

      52. Is there a clear Consumer directed health care case definition?

      <--- Score

      53. Is the Consumer directed health care scope manageable?

      <--- Score

      54. What are the core elements of the Consumer directed health care business case?

      <--- Score

      55. Has a project plan, Gantt chart, or similar been developed/completed?

      <--- Score

      56. What is the definition of success?

      <--- Score

      57. Have all of the relationships been defined properly?

      <--- Score

      58. What would be the goal or target for a Consumer directed health care’s improvement team?