Voices of Design Leadership. Ken Sanders

and subsequently drew all of the construction document floor plans, reflecting ceiling plans, building sections, and interior elevations. None of this, by the way, was done with computers.

      I was also provided the opportunity to detail the acrylic viewing windows for the aquarium’s large saltwater tanks, one of which is a two-level otter habitat adjacent to the main entrance lobby. As I wrote in the book’s concluding paragraphs:

      I visited the aquarium for the first time in 1984 soon after it opened. Today, almost twelve years later, I can describe the exact location where I stood shortly after I walked into the aquarium and saw a young girl, perhaps six or seven years old, with her nose pressed against the two-story acrylic panel of the otter tank, watching with delight and amazement as the otters zoomed past her. I stopped and watched for minutes. The girl’s nose didn’t leave the acrylic, my feet didn’t leave the floor, and my eyes didn’t leave her. The condensation of her breath on the acrylic took a minute to evaporate when she finally unglued her nose and ran over to her parents to share her discoveries.

      My contribution to the aquarium and its otter tank was a small one, but it still felt fantastic to have participated in adding a measure of joy to that young girl’s life. It may sound silly, but to this day, those few minutes standing in the lobby of the Monterey Bay Aquarium twelve years ago remain one of my most profound experiences as an architect.

      After all, experiencing and touching the atoms of a building, and seeing others do so, is still the most compelling reward for those who participate in its design and construction – even the digital architect.

      Almost forty years after my first visit, I remember exactly where I stood that day. I will never forget the moment. I have since enjoyed other memorable experiences at projects to which I contributed, such as Cirque Du Soleil acrobats performing at CityCenter in Las Vegas, Nevada; children exploring the interactive exhibits at California Science Center in Los Angeles, California; skiers warming up around stone fireplaces at Deer Valley Resort’s Silver Lake Lodge in Park City, Utah; and families gathering in the lobby of OHSU Doernbecher Children’s Hospital in Portland, Oregon.

The Monterey Bay Aquarium. Its two-story otter habitat is center-right, below the gray whales. Photo Credit: Photo by Bruce Damonte.

      In contrast to The Digital Architect, which focused on design technology, this book is focused on design leadership. Each explores a different dimension of practice, but both embrace the same intention: improving the lives of individuals, families, and communities through design. As a result, Voices of Design Leadership includes not only conversations with sixteen design leaders, but also forty projects that represent milestones of their professional journeys.

A few examples: the first US museum dedicated to the victims of racial terror lynching (The National Memorial for Peace and Justice, by MASS Design Group); a mass timber high-rise (Canada’s Earth Tower, by Perkins&Will); a residential campus for adults with autism (Sweetwater Spectrum Community, by Leddy Maytum Stacy Architects); a lifecycle assessment software application (Tally®, by KieranTimberlake); an autonomous robot prototype (Baby Groot™, by Walt Disney Imagineering); and extraterrestrial housing (Moon Village, by Skidmore, Owings & Merrill).

      Other projects include airports, office buildings, education campuses, health care facilities, multi-family housing, mixed-use developments, an exhibition center, a superhero campus, an inter-faith spiritual center, a transit station, a single-family home, and a Castle of Magical Dreams. On Earth, the project sites are located in twelve US states and nine other countries around the world: Canada, Hong Kong, Japan, Kuwait, Rwanda, Singapore, United Arab Emirates, United Kingdom, and Venezuela. The built work totals over 22 million square feet (2 million square meters).

      These are just a small sampling of projects by the firms whose leaders are profiled in this book and serve as wonderful examples of why we design and why we lead. Our shared purpose: to enhance the lives of those who live, work, play, learn, and heal in the environments we imagine, as well as the lives of the talented people who join together to make that happen.

      The rewards of design leadership are many, but from my perspective, the ultimate measure of success how you leave the world a better place than you found it. Starting in Chapter 3, you will hear from sixteen leaders who are working hard to do that every day.

Chapter 2 Patterns of Design Ecosystems

      Each of the sixteen leaders profiled in this book represents a different model of design leadership and different model of design firm. There is no one-size-fits-all approach. Having said that, healthy ecosystems of collaborative design talent share common characteristics. They are not rules or guidelines. They are not operational, technology, or marketing strategies. Instead, they are cultural patterns that grow and nourish thriving design ecosystems:

       The Power of Diversity

       Design + Business Synergy

       Client Experience Mindset

       T-shaped Professionals

       The Four R’s

       Lifelong Learning

      Readers are encouraged to reflect on each, add, subtract, prioritize, and develop a set of patterns that best represents the collaborative culture of your organization. Note that these are patterns of successful design firms. The values of successful design leaders are outlined in the closing chapter.

      The Power of Diversity

      Diversity is the one true thing we all have in common. Celebrate it every day.

      –Winston Churchill

      For all the right reasons, Diversity, Equity, and Inclusion (DEI) initiatives are booming in organizations across the globe. Intentional strategies of diversity not only help address lingering discrimination and social injustice, but also improve the overall health and resilience of talent ecosystems.

      The evidence surrounds us. In nature, it is well understood that diverse and balanced ecosystems are the healthiest and most resilient. Biodiversity provides shared ecosystem services that benefit multiple species, including protection of water resources, formation and protection of soils, nutrient storage and recycling, breakdown and absorption of pollution, and recovery. The inverse effect can be seen in “managed” ecosystems. Wild salmon is generally healthier and less disease-prone than farmed salmon, and forest development programs that recognize the value of ecosystem diversity produce more disease-resistant trees compared to those that do not.

      Researchers have also found that biological communities rich in species are substantially more productive than those lacking in diversity. Examples include deserts, forests, marine ecosystems, old-growth forests, rainforests, tundra, and coral reefs. While “survival of the fittest” exists within individual species, each depends on contributions from the others to ensure their own overall well-being. Mutual dependency is an essential characteristic.

The same is true of ecosystems of design talent. The greater the diversity and interdependency, the healthier and more resilient. Also important is equity: organizational processes and rewards that are impartial, fair and offer equal potential outcomes for everyone.

      Art Gensler always encouraged leaders to “hire people smarter than you.” That is true. I would add to Art’s insightful advice: seek out, hire, and learn from people who are different from you.

      Biography Matters

      My wife Regina – a first-generation immigrant from Brazil – has taught me many things, one of which is how culture and language are closely woven together. A simple word in Portuguese, for example, may have additional layers of emotion compared to American