Dealing with Difficult People. David Brown
Зарубежная деловая литература.
Dealing with Difficult People
Год выпуска 0
isbn 9780007360390
Автор произведения David Brown
Жанр Зарубежная деловая литература
Издательство HarperCollins
The tricks that experts and top professionals use to overcome difficult people.Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive relationships with people you don’t like