X. Stefan Aarnio

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Название X
Автор произведения Stefan Aarnio
Жанр Личностный рост
Серия
Издательство Личностный рост
Год выпуска 0
isbn 9781948484237



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       Commandment #5: Gather All Information Before Making an Offer

       67

       Commandment #6: Always Present an Offer of Greater Value

       68

       Commandment #7: Do Not Give Concessions Freely

       69

       Commandment #8: Take What You Want, Give What They Need

       70

       Commandment #9: Obey the Laws Of Nonlinear Time

       71

       Comandment #10: Become a Student of Human Nature and Irrationality

       72

       Part III: Three Steps to Negotiation and the Art of Getting What You Want

       73

       Three Steps to Negotiation and the Art of Getting What You Want

       75

       Phase 1—The Collection Phase

       87

       Phase 2—The Clutter Phase: Raise Issues and Make an Offer

       98

       Phase 3—The Close—Trading Points And Getting What You Want

       103

       Part IV: 30 Laws Of Human Nature

       111

       Thirty Laws Of Human Nature

       113

       Law #1: Exploit the Need to Reinforce Previous Decisions

       115

       Practical Gambit: The Nibble

       Law #2: Avoid Absorbing Other People’s Problems

       118

       Practical Gambit: Hot Potato or “Not My Problem”

       Law #3: Displaced Authority Is Real Authority

       120

       Practical Gambit—Displace Authority

       Law #4: Have the Easy Conversations First and

       the Hard Conversations Last

       123

       Practical Gambit: Breaking an Impasse—The “Set-Aside Technique”

       Law #5: Create The Illusion Of Fairness

       125

       Practical Gambit—Solving A Deadlock—The Neutral Third Party

       Law #6: Create Dual Personalities for Contrast

       130

       Practical Gambit—Good Cop–Bad Cop

       Law 7: Nothing Easy Is Good And

       Nothing Good Is Easy—Play Hard To Get

       134

       Practical Gambit—Never Take The First Offer

       Law 8: Be Like Them—We Like People Who Are Like Us

       136

       Practical Gambit—Always Agree “Feel, Felt, Found”

       Law #9: Humans Seek To Take Advantage Of

       Other Humans But Want To Avoid Being Taken Advantage Of

       138

       Practical Gambit—Dumb Is Smart and Smart Is Dumb