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How to Grow Your Business Faster Than Your Competitor

Sharon Jurd

International author, business owner, speaker, coach and business growth specialist Sharon Jurd shares her secrets to transforming your life. Having grown businesses to 6 figure incomes within the first 12 months, Sharon will take you by the hand and show you how easy it is to control your time, money and life. Read this book and you will have the knowledge, skills and tools to grow your business faster than you ever thought possible.<br /> <br />You'll learn:<br />* The essential steps to overcome chaos in your business<br />* Powerful proven steps to financial freedom, that every business owner needs to know<br />* How to create more time, more money, more life<br />* A breakthrough system that allows you to work less and make more money.<br />* Fast, simple tactics to keep your clients for life<br />* Easy to follow methods to cause a stampede of new clients<br />* 5 key habits of profit driven business owners<br /> <br /><i>&quot;If you are a business owner who is determined to create a better business and a better life this book is a must read.&quot; </i>Pat Mesiti, International Author and Motivational Speaker

A Life on the Line

Darren Hodge

When the author was a kid, a big white sleek ambulance squatted like a lion in the driveway next door, always ready to go, and sometimes it did, roaring down the street. Today he is a MICA Flight Paramedic with decades of varied experience in 'a life of extremes' in an Australian ambulance service. He does shifts at base on-call, and teaches another generation of paramedics now. Loves his job.<br /> <br />A list of well-known events that includes Victoria's Black Saturday Fires and the 2005 Bali Bombing – he was trying to get married when that call came in – mark two dark extremes. Technical matters – trauma treatment decisions, and the limits of aviation, for example – are explained. And this book includes the little things like the time the supermarket aisle was alive with the sound of music from an ex-patient's kid's lips: 'Thanks for looking after Daddy.' Darren couldn't have put it better himself, and it made his heart sing.<br /> <br />This book tells what is like to be Darren Hodge on the end of a line, what it is like to be a paramedic. Open, honest reports, warts and all, this memoir is an unflinching account of how it feels, say, to pluck people from imminent death. And there are some laughs on the way…

Treat Your Customers Like Animals

John S McKinstry

Treat Your Customers Like Animals outlines a counter intuitive approach to selling that leads to rapid sales growth through VALUE Encounters. The cornerstone to an effective VALUE Encounter, whether the engagement is with prospective customers, networking to obtain new customers, or servicing the requirements of existing customers, is the relationship that you have with the party with whom you are communicating. Not all relationships are the same; and not all customers are the same. Often when people operate in business they gravitate towards those individuals or organisations that they believe can help them the most, particularly when looking for new business opportunities or selling additional products and services to existing customers. This is a fundamentally flawed approach that can damage relationships and results in a significant waste of time and effort. If you look at your customers and prospects according to their actual or perceived monetary value to you or your organisation, or look at your network and grade the usefulness of those that you know to your commercial objectives, you probably adopt some form of traditional A,B,C and D grading criteria. If this is the case, you will benefit significantly from learning how to treat your customers like animals, from classifying them as Elephants, Tigers, Cats and Kittens and interacting with them according to their relationship not according to their actual or perceived monetary value. There is no disagreement from any seasoned business development professional, learning and development specialist, or successful entrepreneur that relationships are the key to successful outcomes. None of these people, however, can explain why this is the case in a way that provides less experienced staff with a framework that allows them to operate as efficiently and effectively as they do. The VALUE Encounter approach is counter-intuitive. It is revolutionary in terms of conventional business development techniques, is replicable and will rapidly increase your commercial effectiveness.

Hodgkiss and the Fatal Map

Peter Sinclair

Hodgkiss and The Fatal Map / Hodgkiss and the Telltale Eyes / Hodgkiss and the Unsafe Safe<br /> <br />Hodgkiss is a cranky old sod. The continual sniping and point-scoring between him and his son-in-law, Detective Sergeant Donald Burke, drives his daughter Esme to distraction. Hodgkiss compensates for his obnoxious treatment of Donald by helping him to solve a series baffling crimes, thus giving a welcome boost to his son-in-law's career. But it is towards the incompetent and corrupt Kanundda Council that Hodgkiss directs the most venomous products of his bile. <br /> <br />Hodgkiss' letter-writing campaigns in the columns of the local newspaper, The Northern Star, create big problems for the dodgy councillors and their corrupt developer mates when details of their venal little schemes start appearing in print. And when disgruntled council employees begin leaking embarrassing information to Hodgkiss, the trouble starts… big-time.<br /> <br />Murderous mayors, cowardly councillors and manipulative staff weave their way through plots involving sudden death, blackmail, corruption and, of course, sex.<br /> <br />A murdered body in a locked room – but how did the killer escape? How was the invisible body identified? How did the blackmail photos vanish impossibly from a locked and guarded safe? Hodgkiss arrives at the truth through impeccable logic.

The Hodgkiss Mysteries Volume 9

Peter Sinclair

Hodgkiss and the Treasures of Kanundda / Hodgkiss and the Two Ladies / Hodgkiss and the Deadly Ciphers<br /> <br />A young woman turns up at the Burkes' home to enlist Hodgkiss' aid in finding her missing grandmother. Donald becomes an unwilling assistant as they attempt to retrace the elderly woman's steps. During the course of their investigation Hodgkiss finds himself once again in conflict with the bullyboys of Kanundda council and uncovers a particularly nasty, opportunistic murder.

The Hodgkiss Mysteries Volume 8

Peter Sinclair

Hodgkiss and the Word Game / Hodgkiss and the Moving Picture / Hodgkiss and the GO Players<br /> <br />Observant, imaginative, creative, aggressive… offensive, all terms that could be readily and fairly applied to Edgar Hodgkiss as he goes about the delicate business of assisting his son-in-law, Detective Sergeant Burke, solve crimes without humiliating him.

The Hodgkiss Mysteries Volume 7

Peter Sinclair

Hodgkiss Does His Duty / Hodgkiss and the Sceptical Scientist / Hodgkiss and the Ornamental Lion<br /> <br />When he is called up for jury duty the experience is not at all what Hodgkiss had expected. One of his fellow jurors, a former tennis professional, insists upon discussing the case with Hodgkiss during breaks in the trial in spite of the judge's directions to the contrary. Gradually it dawns on Hodgkiss that the circumstances of the case are not as they appear and he is forced to take rather unconventional action resulting in the trial being dramatically aborted.

The Hodgkiss Mysteries Volume 6

Peter Sinclair

Hodgkiss and the Mobile Phones / Hodgkiss and the Twelve Jurors / Hodgkiss and the Vanishing Waiter<br /> <br />Hodgkiss can't resist a challenge. When he receives a threatening message on his mobile phone, although it is a wrong number, he sets out to track down the caller in spite of his daughter, Esme's, misgivings. When it turns out the call was from an employee of the terminally compromised Kanundda Council he knows he must have stumbled on some form of corrupt behaviour. Then he overhears other calls which, taken separately seem harmless enough, but soon they form a sinister pattern which results in Hodgkiss uncovering a murder and a devious plot to swindle council.<br />After an evening out at an art show, Hodgkiss and his friend Pat Strong return to Pat's town house to discover it has been burgled, but apparently nothing is missing. Then the complications begin, involving some very incompetent burglars who had misunderstood the last words of a convicted murderer.<br />Kanundda Council plans to form a sister city relationship with Havana, Cuba. But of course the whole arrangement is just another scam which comes unstuck when the representative of Havana is poisoned at the official dinner to mark the occasion. Hodgkiss' son-in-law, Detective Sergeant Donald Burke, is called in to investigate and the last thing Donald wants is his father-in-law interfering in his inquiry. But Hodgkiss' special knowledge of the skullduggery that is behind all of council's decisions enables him to demonstrate motive, means and opportunity in this most ingenious murder plot.<br /> <br />Hodgkiss at his most imaginative, observant and obnoxious.

The Hodgkiss Mysteries Volume 5

Peter Sinclair

Hodgkiss and the Second Bullet / Hodgkiss and the Stolen Memory / Hodgkiss and the Blonde Visitor<br /> <br />Hodgkiss is a suspicious old sod. When he hears of a dead body found in a locked room and the police have written it off as suicide, his suspicions are seriously aroused. He wins no accolades when he tells his son-in-law, Detective Sergeant Donald Burke, who has to investigate these crimes, 'The very fact that the body is found in such obviously improbable and contrived circumstances should, of itself, be sufficient to raise the gravest suspicions in the mind of any intelligent investigator.'<br />This fifth volume of 'The Hodgkiss Mysteries' contains three such cases which present ingenious variations on the locked room murder theme.<br />In the first story a particularly obnoxious member of Kanundda Council, a body notorious for its venal conduct, is found shot dead in his study. In spite of the barred windows and bolted door Hodgkiss soon demonstrates how the man was murdered and his killer managed to escape the scene of the crime.<br />The second case is a new variation on the theme where the body is discovered in a flat with all the windows and doors locked and the safety chain on the door in place.<br />The third case offers an entirely new approach to solving the problem of the locked room murder. The solution is complicated when a water main bursts in the street outside the murder house, creating a huge hole in the roadway which attracts emergency services and news crews. Hodgkiss is baffled until he re-reads a children's book which unexpectedly presents him with an unlikely solution.<br /> <br />A must for lovers of locked room murders and impossible crimes.

The Hodgkiss Mysteries Volume 4

Peter Sinclair

Hodgkiss and the Ghost of the Capsule / Hodgkiss Loses a Bet / Hodgkiss Takes a Holiday<br /> <br />– Hodgkiss returns – sharper and crankier than ever. When he accompanies his daughter, Esme, and her husband, Detective Sergeant Donald Burke, on what he fears will be a boring holiday to a Pacific island paradise, Hodgkiss' instincts soon detect tension among the locals when a time capsule, buried twenty years earlier, is about to be raised prematurely. His investigations among the colourful island characters enable him to solve several mysteries that have puzzled the locals for years, including a twenty-year-old murder.<br />– When the homes of a major property developer and the chief town planner of the terminally corrupt Kanundda Council are both burgled on the same night, Hodgkiss' suspicions are aroused and the complications come thick and fast, including anonymous tipoffs to Donald and mysterious pasted-up notes. He and Donald have a bet on who will be the first to identify the burglars and a body found buried in the Kanundda National Park.<br />– As a result of this bet Hodgkiss has arranged for the Burke menage to spend a week's holiday at a plush resort in the mountains. Unfortunately the whole of Kanundda Council, a body which is frequently the object of Hodgkiss' scorn in frequent letters to the local paper, is booked into the same resort for a brainstorming session. But when the body of a young woman, whom Hodgkiss had befriended, is found beaten to death, Hodgkiss uses all his wits to expose the killer.<br />In this fourth volume of stories the sharp sixty-eight year-old shows how logic and the ability to observe circumstances and events brings surprising results.