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In one comprehensive collection, The Dark Side of Organizational Behavior provides a framework for understanding the most current thinking on the negative consequences of organizational behavior. Written by experts in the field, the contributors to The Dark Side of Organizational Behavior focus on the causes, processes, and consequences of behaviors in organizations that have a negative effect on the organization and the people in them.
Human Resources Business Process Outsourcing
In Human Resources Business Process Outsourcing, Edward E. Lawler III, Dave Ulrich, Jac Fitz-enz (the foremost experts in the human resource field) and James C. Madden V (the CEO of the top HR outsourcing firm), clearly show how outsourcing offers an effective, low-cost alternative to traditional administration and provides HR managers with new opportunities to contribute directly to their companies' overall strategy and business performance. Step by step, the authors explore how the HR function in corporations is structured and include a template for analyzing a HR department’s value, value added, and cost-to-serve. In this important resource, the authors explain new approaches organizations can take to improve HR administration and demonstrate how HR functions can be best organized.
Making Sense of Online Learning
If you need quick, targeted baseline knowledge about using technology for teaching and learning, Making Sense of Online Learning is for you. This practical, no-nonsense primer will help you understand how online learning technologies work and how they fit into your organization. You’ll gain a working knowledge of important topics such as design, infrastructure, and evaluation and the confidence to make informed decisions that will help your learners and organization thrive. Since information about online learning changes at Internet speed, the book is supported with a dedicated Web site (www.learningpeaks.com/msoll/) filled with up-to-the-minute suggestions for tools and resources.
Improving On-the-Job Training
This second edition of the best-selling book, Improving On-The-Job Training, provides professional trainers, HR managers, and line managers with a hands-on resource for installing a low-cost, low tech approach to planned on-the-job training program that will improve real-time work performance throughout an entire organization. A comprehensive volume, Improving On-The-Job Training Offers guidelines for establishing an OJT program. Outlines the key management issues that should be addressed when starting up a program. Describes effective methods of training the trainers and learners. Shows how to identify the need for planned on-the-job-training. Explains how to analyze work, worker, and workplace OJT. Offers vital information for preparing and presenting on-the-job training. Illustrates how to evaluate results of OJT. Describes aids to planned on-the-job training. Includes six valuable lessons about planned OJT programs.
Improving Learning Transfer in Organizations
Improving Learning Transfer in Organizations features contributions from leading experts in the field learning transfer, and offers the most current information, ideas, and theories on the topic and aptly illustrates how to put transfer systems into action. In this book, the authors move beyond explanation to intervention by contributing their most recent thinking on how best to intervene in organizational contexts to influence the transfer of learning. Written for chief learning officers, training and development practitioners, management development professionals, and human resource management practitioners, this important volume shows how to create systems that ensure employees are getting and retaining the information, skills, and knowledge necessary to accomplish tasks on the job. Improving Learning Transfer in Organizations addresses learning transfer on both the individual and organizational level. This volume shows how to diagnose learning transfer systems, create a transfer-ready profile, and assess and place employees to maximize transfer. The book includes information on how to determine what process should be followed to design an organization-specific learning transfer system intervention. The authors focus on the actual learning process and show how to use front-end analysis to avoid transfer problems. In addition, they outline the issues associated with such popular work-based learning initiatives as action learning and communities of practice, and they also present applications on learning transfer within e-learning and team training contexts.
The Synchronous Trainer's Survival Guide
The Synchronous Trainer's Survival Guide is a hands-on resource for enhancing your real-time e-learning sessions. Written by Jennifer Hofmann, a synchronous training leader, it is the first and only book focusing solely on this emerging training method. If you're new to synchronous training, everything you need to know is right here. If you're a seasoned pro the practical tips, tools, and customizable templates in this book will ensure the success of your online training courses, meetings, and events.
Relationships That Enable Enterprise Change
Relationships that Enable Enterprise Change—a title in Pfeiffer's Practicing Organization Development Series—is a practical resource for consultants who want to enhance their relationship with senior leaders in order to drive broad organization change. Written by Ron A. Carucci and William A. Pasmore—with contributions from senior consultants from the acclaimed Mercer Delta Organizational Consulting group—this invaluable guide shows you how to leverage relationships with your clients to ensure that sought-after change is realized. The authors present tested principles and approaches that will help transform your client relationships into engines of change throughout the organization and offer a wealth of new ideas that you can implement in your consulting practice.
Designing and Using Organizational Surveys
The survey process is a highly complex and situationally dependent one, in need of careful management. If poorly designed and administered, surveys can create disappointment and even disaster. Little has been written so far for those responsible for designing and implementing surveys in organizations. These authors have drawn on their extensive consulting experience to develop a concise, pragmatic, seven-step model covering the entire process, from initiation, to final evaluation, to making the results meaningful to the future of the organization. They pay special attention to the political and human sensitivities concerned and show how to overcome the many potential barriers to a successful outcome.
A Practical Guide to Job Analysis
Presenting the first book that provides HR professionals with a context for understanding the importance of doing a proper job analysis together with a step-by-step guide to conducting such an analysis. This unique guide contains a series of eight ready-to-use templates that provide the basis for conducting job analyses for eight different levels of job families, from the entry-level to the senior manager/executive.
Canadian Handbook of Flexible Benefits
The definitive guide to flexible benefit programs in Canada – completely revised and updated. Now in a new third edition, Canadian Handbook of Flexible Benefits offers everything organizations need to know about designing, implementing, communicating, and administering a successful flexible benefits program. The 2007 Handbook is equally relevant to employers introducing a new plan and to those looking for insight and direction on maintaining an existing program. This edition answers the question «What’s new in flex?» and includes up-to-date information on: the expansion in the range of flexible programs in the last decade, from simplified to total compensation designs; incorporating the numerous innovations in health care cost management into a flexible program; legal aspects of flexible benefits, including the latest word from Canada Revenue Agency on converting taxable performance bonuses to pretax benefits; administration alternatives, including outsourcing, co-sourcing and multi-process outsourcing; Completely new material covering: retiree flexible benefit programs, maintaining and revitalizing an existing plan flex for executives, special considerations for specific provinces, case studies of companies that have successfully implemented flexible benefits, and flexible benefit developments in eight countries on five continents.