Accountable Leaders. Vince Molinaro

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       Library of Congress Cataloging-in-Publication Data:

      Names: Molinaro, Vince, author.

      Title: Accountable leaders : inspire a culture where everyone steps up,

      takes ownership, and drives extraordinary results / Vince Molinaro.

      Description: Hoboken, New Jersey : Wiley, [2020] | Includes index.

      Identifiers: LCCN 2019053448 (print) | LCCN 2019053449 (ebook) | ISBN

      9781119550112 (hardback) | ISBN 9781119550136 (adobe pdf) | ISBN

      9781119550150 (epub)

      Subjects: LCSH: Leadership. | Responsibility. | Teams in the workplace.

      Classification: LCC HD57.7 .M6347 2020 (print) | LCC HD57.7 (ebook) | DDC

      658.4/092—dc23

      LC record available at https://lccn.loc.gov/2019053448

      LC ebook record available at https://lccn.loc.gov/2019053449

      Cover image: © Thomas Vogel/Getty Images

      Cover design: Kevin Youngsaye

      Figure design: Kevin Youngsaye

       To Liz, for your friendship and unending support.

       To Mateo, Tomas, and Alessia, for your daily inspiration.

       To Mom and Dad, for your tremendous encouragement.

       I am grateful to have you all in my life.

      CONTENTS

      1  Cover

      2  Introduction Twenty-Five Countries and 80 Cities—the Story Is the Same Is Anyone Happy? This Is My Life’s Work It’s About Leadership Accountability The Ripple Effect—Accountability Breeds Accountability The Dual Response to Building Strong Leadership Accountability My Wish for You Notes

      3  Part 1 The World in Which You Lead Chapter 1 The New Game Begins Before the Old One Ends The Story of Sears—a Once Great Company The World in Which Leaders Are Leading Today Context Matters When It Comes to Leadership The Emerging Context for All Leaders Final Thoughts Notes Chapter 2 Why Do We Not Have Better Leadership? Leadership Is Not as Strong as It Needs to Be The Price We Pay—an Inability to Successfully Execute Strategy The Faulty Assumption We Continue to Make Final Thoughts Notes

      4  Part 2 Understanding Leadership Accountability Chapter 3 How to Think About Leadership Accountability The Timeline of Leadership Challenges A Turbulent Six Months at Uber Leadership Accountability—Why It Matters Final Thoughts Notes Chapter 4 Leadership Accountability at the Individual Level It’s Time to Pay Attention to Mediocre Leaders The Top Five Characteristics of Mediocre Leaders How Do Truly Accountable Leaders Set Themselves Apart? Final Thoughts Notes Chapter 5 Leadership Accountability at the Team Level Teams Have Transformed Teams and Accountability—the Critical Connection The Core Characteristics of Truly Accountable Teams Accountable Teams—What the Research Reveals Final Thoughts Notes Chapter 6 Leadership Accountability at the Culture Level Culture: The Number One Asset