Small Talk: B1+. Deborah Capras

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Название Small Talk: B1+
Автор произведения Deborah Capras
Жанр Иностранные языки
Серия
Издательство Иностранные языки
Год выпуска 0
isbn 9780007574759



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      First edition 2014

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      Source ISBN: 9780007546237

      Ebook Edition © JUNE 2014 ISBN: 9780007574759 Version: 2014-08-19

       Contents

      Cover

      Title Page

      Copyright

       Contents Map

       Introduction

       Part A: Face to face

       2 Old contacts

       3 Start networking

       4 Introducing the business

       5 On to business

       6 Great guests, perfect hosts

       7 Opening up

       8 Using everyday moments

       9 Who’s who and what’s what

       10 Entertaining

       11 Tell us a story

       12 Sensitive topics

       13 Goodbye – for now!

       Part B: At a distance

       14 Phone, video and online meetings

       15 Email exchanges

      16 Social media for professionals

       Part C: Communication strategies

       Answer key

       About the Author

       About the Publisher

       Contents Map

Chapter title Aims Key phrases
Part A: Face to face
1 New contacts - Make a good first impression - Greet people I’ve never met before - Check names and help people to remember mine - I don’t think we’ve been introduced. My name’s Hans, Hans Schiller. - We haven’t actually met, but I’m Hans Schiller. - May I introduce myself? I’m Mary Smith. - It’s a pleasure to meet you. - Pleased to meet you. - I’m sorry, but I didn’t catch your name. - I’m sorry, but what was your last name again? - How do you spell your name? - Am I saying it correctly? - Let me give you my business card.
Tips / Remember this Language focus Next steps
- All about names - Handshakes - Business card etiquette Avoiding ‘How do you do?’ Make flashcards for learning vocabulary

Chapter title Aims Key phrases
2 Old contacts - Greet people I’ve met in the past - Greet people I haven’t seen for a long time - Politely admit that I don’t remember someone - It’s Katsumi, isn’t it? I’m Sue Jones. We met last May. - You’re Katsumi, right? Sue. - Long time no see! - How are you? - How have you been? - You must be Paul. I recognize you from your website. - I can’t believe we haven’t met before. - I’m sorry, but can you jog my memory? - I’m really sorry, but what was your name again? - Actually, I don’t think we’ve met. - Oh, I’m so sorry! I thought you were someone else.
Tips / Remember this Language focus Next steps