Interviewing Users. Steve Portigal
Читать онлайн.| Название | Interviewing Users |
|---|---|
| Автор произведения | Steve Portigal |
| Жанр | Управление, подбор персонала |
| Серия | |
| Издательство | Управление, подбор персонала |
| Год выпуска | 0 |
| isbn | 9781933820811 |
Participant Releases and Non-Disclosure Agreements
More Than Just Asking Questions
Key Stages of the Interview
But Wait! Before You Head Out: Roles for the Field Team
A Guide to Participating in Fieldwork
How to Ask Questions
Getting to Even More of the Answer
Managing the Ebb and Flow of the Interview
Embracing Your Participant’s Worldview
Assume Your Participant Makes Sense
Don’t Make Your Questions Pass/Fail
Don’t Presume They Accept Your Worldview
If You Have to Fix Something, Wait Until the End
Documenting the Interview
Debriefing After the Interview
Optimizing the Interview
Troubleshooting Common Interview Problems
When the Participant Is Reticent
When the Participant Isn’t the Right Kind of User
When the Participant Won’t Stop Talking