Название | Black Ops Advertising |
---|---|
Автор произведения | Mara Einstein |
Жанр | Маркетинг, PR, реклама |
Серия | |
Издательство | Маркетинг, PR, реклама |
Год выпуска | 0 |
isbn | 9781944869168 |
But so what? After all, advertising has long been invasive and manipulative, even flat out trickery. Most practitioners argue that these new types of advertising are an improvement over other forms because they provide benefits for consumers. In theory, after all, we should only be receiving advertising for products and services we want or need, rather than seeing unnecessary commercial clutter. It is also less intrusive than traditional marketing messages because we do not have to stop to interact with it. It occurs in the natural flow of our day. And the ability to find out about a product and buy it immediately has become as simple as hitting a button on your mobile device.
But the costs, both for consumers and for society as a whole, far outweigh these benefits. First, the traditional line between church and state (editorial content and advertising) has virtually disappeared, and with it the symbolic cues that enable us to know when we are engaging with sponsored content. Second, word-of-mouth marketing (WOM), in putting the focus on individuals and personal relationships, is creating a world where marketers try to become our friends and monetize our existing friendships. Third, as companies become adept at data
analytics, corporations control what information we see (and perhaps more importantly, what we don’t) both in terms of content and in terms of the products and services we might want to buy. Fourth, the type of content produced is being driven by the tracking and manipulation of data, and thus popularity determines what gets published and supported. Rather than scientific achievement or artistic talent or information the electorate needs to fully function in a democracy, “Likes” and tweets and followers become the currency of importance. And finally, we—all of us—are being manipulated to spend time with technology, to interact with friends, and to always be “on,” even when this is to our physical and mental detriment.
Media philosopher Neil Postman famously noted that any change in technology comes with a Faustian bargain. In explaining this rule, he said, “Technology giveth and technology taketh away, and not always in equal measure. A new technology sometimes creates more than it destroys. Sometimes, it destroys more than it creates. But it is never one-sided.” As we increasingly live online, we give ever more power to the players behind its workings. We have traded privacy and identity for convenience. We have traded genuine face-to-face relationships for Twitter followers and Facebook “friends.” We are lost in a corporate Neverland populated with pretty pictures and entertaining videos . . . and increasingly, we don’t even know it.
1
In a YouTube video called “Marc Ecko Tags Air Force One,” two hooded graffiti artists spray paint the president’s private plane with the words “Still Free.” The video was shot at in the dark of night, and the images are shaky and grainy, suggesting that the camera is hand-held and shot by an amateur. Adding to the “authenticity” is the lack of audio save for periodic heavily-exerted breathing, coming either from the cameraperson or from the graffiti artists after they jump over a barbed wire fence and sprint to the plane to avoid detection from the military guards who protect the area. The video ends with an exhortation to find out more at stillfree.com.
Many who saw the video were appalled. Spraypaint the plane of the President of the United States? How utterly disrespectful. It could never happen . . . or could it? The responses on YouTube show people’s confusion, with comments running the gamut from “it’s a fake” to “this was a video game promotion” to “it was real moron.” In fact, it was a fake. The video was produced by hot New York ad agency Droga5—it’s been named agency of the year seven times—and as founder David Droga put it, the video “was done 100 percent to exploit news channels . . . I knew the average news network would want to believe it was real.”1 This is what cutting-edge marketing is today: a tool to get people talking by any means possible, be it confusing the consumer or junking up the news with over-the-top PR trickery.
Marc Ecko said he created the video and website to protest graffiti laws throughout the United States. Maybe he did, but that’s hard to swallow, given that an advertising agency produced it. Rather than protest a policy, this short film portrayed the fashion designer as cutting-edge, hip, anti-establishment. These attributes marry well with his brand and with the new age of advertising, which puts products and brands into unexpected places doing unexpected things. In this new marketing model, social media, experiential marketing, stunts, and public relations take precedence over traditional, straightforward sales messages.
Marketers have turned to these types of murky tactics in response to advertising avoidance: consumers’ ability to circumvent commercial messages, whether that involves flipping past a commercial or paying for subscriptions to services like Netflix or Amazon Prime. As more content goes online, we have increased our use of ad blockers, like Adblock Plus, Blur (formerly DoNotTrackMe), Disconnect, and Ghostery.2 Already more than half of all Americans record TV shows so that they can skip past commercials, and the number of people watching online to avoid ads is rapidly increasing. We unsubscribe, unlike, or stop following brands that we once opted into 91 percent of the time.3 “There’s a growing realization that we’re being trained to be blind to advertising,” says Mark Popkiewicz, CEO of British-based advertising company Mirriad.4 In fact, the term for that online is banner blindness. The ads are there, but we just don’t see them.
Who can blame us? Advertising has invaded every corner of our lives. No longer limited to TV, radio, magazines or billboards, advertising now also covers buildings, cars, and even the floors of our local drugstore: what marketers call “ambient marketing.” In a similar vein, theaters, parks, museums, and arenas sell naming rights to raise revenue, so we no longer go to places called Shea Stadium or the Helen Hayes, we go to CitiField or the American Airlines Theater. And as if real advertising were not invasive enough, marketers digitally insert ads into TV shows where they do not actually exist. You are likely most familiar with this in baseball games, where the billboard behind the batter is revised throughout the game. But this does not only happen in sports. CGI logos and products are also used in television dramas and sitcoms, which have the added benefit of enabling advertisers to insert products after the show has finished production. If Pepsi wants a can of soda inserted into a scene in your favorite show, no problem. Simply digitally incorporate it into the program. This capability also lets products be customized for individual markets around the world—a Bentley in the UK becomes a Mitsubishi in Brazil.5
It’s not just that ads are everywhere. We are targets for promotion from day one. Companies use a cradle-to-grave marketing strategy, striving to get their products to us from the moment we are born until we go to the Great Beyond. Viacom is a good example of this. There is Nickelodeon for kids, Teen Nick and MTV for teens, VH1 for twenty-year-olds, TV Land for senior citizens, and Comedy Central for everybody. Another example is Disney. The company gives gifts to new mothers when they leave the hospital, markets to kids ad nauseum from toddlerhood into teen years, has created a line of bridal wear as well as a thriving business around theme park weddings, and instills guilt in grandparents if they do not take their offspring to Orlando as a rite of passage, like going to Mecca or Jerusalem. This strategy is not limited to entertainment companies. It pervades the corporate landscape and is used