How to Speak So People Really Listen. Paul McGee

I’ve worked incredibly hard on two things.

      First, my message – what I’m actually going to say. For me, content is crucial. Second, I worked hard at how I’m going to deliver that message. It’s been an obsession at times. But it’s reaped some rewards, and in this book I’m going to draw less upon academic theories and more upon practical experience and real-life examples that have worked for me and countless others in my profession. I’m going to share insights, ideas and practical tools you can use to help you. And the good news is you can use them immediately.