Measure What Matters to Customers. Группа авторов
Бухучет, налогообложение, аудит.
Measure What Matters to Customers
Год выпуска 0
isbn 9780470056271
Автор произведения Группа авторов
Жанр Бухучет, налогообложение, аудит
Издательство John Wiley & Sons Limited
Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.