Decisively Digital. Alexander Loth

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Название Decisively Digital
Автор произведения Alexander Loth
Жанр О бизнесе популярно
Серия
Издательство О бизнесе популярно
Год выпуска 0
isbn 9781119737292



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culture. Once the employees are nurtured with workshops, hackathons, and casual training days, many employees gain new ideas and have an intrinsic motivation to pursue them. Soon after, the employees develop many apps (such as an HR chat bot and an employee dictionary) and automate some processes (such as analyzing and tagging incoming email attachments).

      Acquiring more digital capabilities will increase the organization's level of digital maturity. Providing digital capabilities is just the first step into transforming into a digital business. Helping employees to adopt these new digital capabilities is crucial for any digital strategy.

      The level of adoption is called organizational readiness. While some digital capabilities will be adopted more quickly (like unified communications), some digital capabilities require some more training or skilling initiatives (like low-code/no-code). The level of adoption depends on how the organization nurtures the skills of the employees who then drive the innovation process and manifest it into your business processes. This is how you truly enhance your digital capabilities.

      These are further aspects to consider that can drive organizational readiness:

       Are our employees well connected?

       Do we need a center of excellence or user groups?

       Does everyone have the resources needed to do their job?

       How are people being trained to work in new ways?

Schematic illustration of the digital maturity and organizational readiness by strategic topic.

       Digital Maturity: The digital capabilities that are available in the organization

       Organizational Readiness: The digital capabilities that are adopted by the employees

Modern Work
Digital Maturity Organizational Readiness
How do you work together on the same document? How do colleagues in your organization send a quick reminder?
✓ Sending the document via email and consolidating it afterwards (0 points) ✓ via email (0 points)
✓ Working online together on the same document in real time (5 points) ✓ via chat (3 points)
✓ via integrated communication platform (5 points)
Data Democracy & Analytics
Digital Maturity Organizational Readiness
What do you do when you need another type of aggregation in your report/dashboard? ✓ Nothing (0 points) ✓ Ask the BI department and wait some days (1 point) ✓ Copy data from the PDF report and perform some magic in Excel within hours (3 points) ✓ Use a self-service BI tool to modify this dashboard within minutes (5 points) Do employees have access to analytics tools and data sources to ask questions of their own business data? E.g., an accounts-receivable specialist analyzing his own collection effectiveness rate or analyzing average days outstanding for invoices in a certain region ✓ No (0 points) ✓ Limited on certain teams/roles (3 points) ✓ Available for everyone (5 points)
Big Data Processing & Cloud Computing
Digital Maturity Organizational Readiness
Where is your organization's data stored? How does your organization apply the term big data?
✓ Somewhere on a network share (0 points) ✓ Excel files that are larger than 50 mb (0 points)
✓ On a relational database on premises (1 point) ✓ We don't use the term big data (1 point)
✓ On a multi-node data warehouse on premises (3 points) ✓ Large data sets stored in the cloud or on a server (3 points)
✓ On a cloud-based data lake (5 points) ✓ Data of high volume, high velocity, and high variety (5 points)
Artificial Intelligence (AI)
Digital Maturity Organizational Readiness
How does your organization apply artificial intelligence? How does your organization think about chatbots?
✓ That's not happening (0 points) ✓ Useless functionality (0 points)
✓ We locally run some Python scripts that we found on GitHub (1 point) ✓ Limited as customer-facing support channel (3 points)
✓ We assembled our own data science environment (3 points) ✓ Feature that also boosts the productivity within the organization (5 points)