Разрешение конфликтов. Harvard Business Review (HBR)

Читать онлайн.
Название Разрешение конфликтов
Автор произведения Harvard Business Review (HBR)
Жанр Управление, подбор персонала
Серия Гид HBR
Издательство Управление, подбор персонала
Год выпуска 2017
isbn 978-5-9614-3958-8



Скачать книгу

id="litres_trial_promo">

      Конец ознакомительного фрагмента.

      Текст предоставлен ООО «ЛитРес».

      Прочитайте эту книгу целиком, купив полную легальную версию на ЛитРес.

      Безопасно оплатить книгу можно банковской картой Visa, MasterCard, Maestro, со счета мобильного телефона, с платежного терминала, в салоне МТС или Связной, через PayPal, WebMoney, Яндекс.Деньги, QIWI Кошелек, бонусными картами или другим удобным Вам способом.

/9j/4AAQSkZJRgABAQEASABIAAD/2wBDAAYEBAUEBAYFBQUGBgYHCQ4JCQgICRINDQoOFRIWFhUSFBQXGiEcFxgfGRQUHScdHyIjJSUlFhwpLCgkKyEkJST/2wBDAQYGBgkICREJCREkGBQYJCQkJCQkJCQkJCQkJCQkJCQkJCQkJCQkJCQkJCQkJCQkJCQkJCQkJCQkJCQkJCQkJCT/wgARCAZcBAADASIAAhEBAxEB/8QAHAABAAIDAQEBAAAAAAAAAAAAAAUGAwQHAgEI/8QAGwEBAAIDAQEAAAAAAAAAAAAAAAEEAgUGAwf/2gAMAwEAAhADEAAAAYIU+3AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAb2j9jGYY8mFUEAAAAAPHsRHmSjc7QTmAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABklIfbx8t4Y1wAAAAAGjvfJmHZcWdsEgAAAAAAAAAAAAAAAADLl5Ym189aWs9+PK8GPoAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABI7ERKY1vYx8wAAAAAMcXMa+XpHDKyAAAAAAAAAAAAAAAAz/ZbZcriz/G8+d7ure9GnsqfrbK3Qg/E5D6D6TjFHogAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAGfARMtTbwqBEAAAAAAaGrMReVjGMvUAAAAAAAAAAAAAB687vtRkPR1PxsMsJC/8wslDc60J0zn04amDP9t0K+2NflPs5uyeM19vaMehIakxibY1G0NV7nGMA2JUgm7pRmbu3OEOkJBFfbGCPX42vU46b7vpj2aYYwLZ8ssDb8I12xlNJNRCPCehkYjfZ6CYjWGFlzM9Rv52ES28TPC3PKNVv7bGFbe+QrZkyDMkemNPQ0+eJL4yMbZlqNvya8ntaMeOyyfcPHEz4EhEgAAAMeQmH+b+hnaCcgAAAAAAAAAAAAEtEzGx5XPmw9B3HA0h0RT2nO3RENBI/aW25h5lYrf8bH6ElG879SsuHNhr29XfgbdGWjGRs+zys2PKvi+ZfkZwtgr85Gdat9Qtaaxhy4sLtpjJSP8ATXYJKKlI9K368+sL1y86fv21EZMYtmMoDcxSzPV8xszDX860yjR97mnOHjUk4GPXe39XYY1e0Vez42c0Xn+5Vo+U1N2M/cNgsxqRslGJsUb728q2CEmoLG1Nx2pZGOrp6U7M1eQwZ8LUjl24LOjM1uxVyPWd8/Pk+WTDmwssH3Dox7WbYzep12nE5sPjcDH0AAAAAR0j5nKIe/GdoEgAAAAAAAAAAAJSL27mhlB0vygEvfi3+FqT0pHn2v3WIbfmo7Ry4uW+x7PnA8NhlyayAMtjPoJwmUMefuVhzPY3okbeoRns7UYnBsa6Mn34ZbH3WTjsYvCG1hxpbTVI+59dE7DXS95tZCXivKcW5pozlIsnGWj8JG/9jyNjHjRn72tJLc2okx29mLI2d2JDJjR6ZM2qmJH5HmOViRnsfMCYmIrwY7n3SEt7jJPz8QjAAAAAADDGzGnPrpDOwAAAAAAAAAAAA+/CJrLCy/R/LPYvc9M3bSg9P1EXGm25pq5YfX9T5Gg+kgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAN3S+xjMMObCqCAAAAAAI3BLxeVnwMvQAAAAAAAAAAAB78JwlNqB+7Lk7F4hPljWzOlHq23+/DXdQEZAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAe5SI2cfKQGNcAAAAABgzkwzc087QTkAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABv7UPKYVsgjzAAAAAA+Rkp4nOJffmdkEgAAAAAAAAPn3wjH99ZJ8sLMThZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhZhhyeiN183cK2m3DHTbg024NNuDTbg024NNuCL1J/Rn1jmZl74WYYfuXAxziPcAAAAAB49+Jx+ZMeRARmAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAko31GEu8e8KoAAAAAD59EXilYvOz8E+jBnwT5ZxHqAAAAAA8e/E4/MmPIiO0trQ9+bysTOplYhlYhKb8ZJ1+lDC6AAAAAAAABHaW7G2OYysTOrdfbJR6PTqtspvvq8zC99fYJmFnam8puP5itaXN9wJxzsAzZdREzs3R5bxv2KCsNc87UYwrelzMIzMI2t6HY+lyzUy4V9t7ZHlcxsgxsgxsgxsgxsgxsgxsgxsgxsgxsgxsg8+hAAAAAAADV2kzDNnWztsGfBPnnEeoAAAAADx78Tj8yY8iIvQ39CxzAZ0/Sf9eO8rywx0+SRg0ZTiHmPPaGCKnynEGyrzjDm89maGlnRnEGnynEGJxB70e28PPYN/Wk8fGuQ0zDWuXD08Lxkx5KHTatNuVNsaoPfWz87BTtPf0jFlxW9EyY5GJ8/Lcr7aifJyDsasMvO81+fgKm6hhb0je0bz5XKrrXbx526M9+LOoTULIYe9sFLogAAAAAAAAAAAAAAAAAAAPMXLYZ9IzBsa/p6ZxHqAAAAAA8e/E4/MmPIiL0N/QscwGdOw+vPqn2aKlYr0paIscznnIOV8N7oaR66gMvGcz4M9TsIyPkI+xzZ6kJ8o19+ZeCTjJPC9ICt1G/tYc2FOuQ0zDW+dD0r2D7XnlbnIMz8Qy8p+dgp2nv6Riy4reibmmLZ5qryu7mmetNverN5W81csdc8b8MLmiXmjffO1etWn/POz9+FjWJSLtPnakxT34AAAAAAAAAAAAAAAAAAAAGnF2CGzyCbYAAAAADx78Tj8yY8iIvQ39CxzAZ07D68+qfZoqVivSloixzOb1rsfYMvECcz4M9TsIrR2tWzzGSfgp3y2te8+vPto0nGSeNyQFbqJPNq7WFOuQ0zDW+dD0rlm9eN6rrFXfSuGXjPzsFO09/SMWXFb0Q3DTWx5Xamk4z0p+p6vo9L5XJeIr7OGFvSiYx9Idsa84PXnITk5490uiDH2AAAAAAAAAAAAAAAAAAAAHw8Qu1p+npnCyAAAAAA8e/E4/MmPIiL0N/QscwGdOw+vPqn2aKlYr0paIscyMsZbGlNwmF0PShOZtXDW6iP8lnmNyXiduvvonz9+WNEk4zcwsy7DmrdTmk4aQx84WGmYa1y4enheMmPJQ6bVptyptjVB762fnYKdp7+kYsuK3okjHZoyuyt/Ku5k6rmw2dUGdey6cjHVttDCzqV5o15r7SIrt4pOXn5Htr7FNUu51N39HleAAAAAAAAAAAAAAAAAAAAaOeNn2YM+D0yziPUAAAAAB49+Jx+ZMeREXob+hY5gMqth9efVTsUVKxXpS0RY5pMRk947jBBzkHOAeuqko2SjcLwZ0ASACJGSjZKt1D78YXY+M39CzyoZVrxkx5KPTatNuVNsakPfXT87BTtPfUjFlxW9GE4gDJE49ncsHldy16x1vyvQ4t6NeaNea+z91izx/ncqYuaBaKvvedm3CnvwAAAAAAAAAAAAAAAAAAHn1Gzlj8Gdpgz4J884j1AAAAAAePficfmTHkQEZAAkAEAkAEa0LNQvvzzNhzZ0J0VewRcpF50NAWeZkZKNkq3UBheBAAJBAAAAAD78AJABAJABAAJBAAAAAAAAAD15kYxy+zCqAAAAAAMScOj9+Z2gnJgz4J8s4j1AAAAAAePfxHjJgT5Z2AnOwDOwDOwDOwDOwDOwDOwDJr5E+WP16ThnYGNjPgGONkZeH3NgY++dgMs7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7AM7BlRu72n9wrbbURjttQbbUG21BttQbbUG21BtRePBn752BPrnYBnwPSMoj2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA+ymHawrBHmAAAAAA18sVl6fBlZAAAAAAAAAAAtP3oeSxzPOHRyOcOjjnDo45w6OOcOjjnDo45w6OOcOjjnDo45w6OOcOjjnDo45w6OOcOjjnDo45w6OOcOjjnDo45w6OOcOjjnDo45w6OOcOjjnDo45w6OOcOjjnDo45w6OOcOjjnDo45w6OOcOjjnDo45w6OOcOjjnDo45w6OOcOjjnDo45w6OOcOjjnGToZFHXhGFHXgUdeBR14FHXgUdeBR14FHXgc9xdHTnzh0cnnDo45w6OOcRnWqZFigjw34AAAAAAI7d68+rnE1v5VfO65O2KmmLZ6qKF2luZ5PKz05Bzms3wY+wAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACm3Km4W6AK3WAAAAAAAjt3rz6ucTzDz689JwT15t3nYqnnqEZT2VBGx0nro3N7nQ3E+RGr6GXUvVta6/KBmmLyrdhrbD2PP3IaEsUbooL2q35TZ7wtyhB+VicUxYo3NDa3lYsShrFO+ISbqbIMfUhISxQuygZPWve1asNa/kI/D1kFMWdfc1TtnjbICL9PC5qZKk8+VLz97cpj2qXNo71bYGOvZ+VlUXFZoX9SJzysTYr3yBirFC5qZIosRA+NqeUxYpXNXpDxtSKmParc1Rtvjb+tGtZedzUz16eNxFXZGrXfWrbFC+WaV+U2w+FuRHhcAAAAAAU25U3C3QBW6wAAAAAAEdu9efVzieYefXnpOCW6o7Xja6PqUrTpbbENpzy40+/0dtE1Xb1/ar4ZLnKkLtSkfJyD+5+XUapPc81m/8AJvbXndFe61XuxP34ta+56Whv63e1kbLRbepmtla7TW/oe9X7eqJL17t6psvSauwG1stDqr3CVthX5CPWaHTYuKldN1FGG75Tb6Pzjo+p6OnV6w169qVkrdkLdzXpXNaW11xtedvm/oQek6yO0Dc8sTFlr3aEkY6xSsVw5bedZvomuWOuXdWnIOcnC7VC31DV9FXBu+TnZqFmtX0FIG05/Y6VzW96zf1+uevN7Tvfj36eXTo2R53pOrwYjd8mWeSqbGjesmG3r7rO8x6Np+n2BT2oAAAACm3Km4W6AK3WAAAAAAAjt3rz6ucTzDz689JwQ3onRTH3zsQyxTXjYirWaro/mrXq1a19s1a4u6qahs+D2rfB6eHSMmPa5zuYv5Kxfp46tcjm25oSvtVmdey1rV9FWRt+ZmL1Rrzpuor1OvFHuatnwe7etl4WSjcPZMQ7LzuetVVa8FzW7Fxo13obekC/qNvo/OOj6no6dXrDXr2pWSt2Qt3Nelc1pbXXG152+Ui50ehtwv6izbtMVNjOwR7009AymPrv1yx1zHNnwPenKamsx9Az8p2ahZrV9BSBtOf2N+J+efsevPp4vfj3GV+59eKPS2r78XtRcvtMU9nIR5a1650y01r1pGl60AAAABTblTcLdAFbrAAAAAAAR27159XOJ5h59eek4Jb6hb6uxsY0vWAIqVrnrUqA6DjPd6pF81+63uYW6oTiF/T9I2Yel6bqeiYeeSftVstetlXxzhBtedm9uIl6O3rIvaiZvPNrzqei0aXLRN3VtjXmfWv8h7lTfKwnIPc9PG3/ADYjtT0mPLTV/S3f7VbXV2NGG25zb6NzSya7d6tfkY63rlkrckm/82sVZq38Y2GlvdIvFf1u9gxstFa5Cv2rT9Noa+hAWKd02qDZMc/lcsdcta9Ix05l5ScJfqhr93XBtucnZqFmtX0FIG058SOOe9AXuiVrz3492qF8oHT+c67d63342WivPrQmNJ1kd4r8fd1N1kOdXmvcmRQ3gAAAACm3Km4W6AK3WAAAAAAAjt3rz6ucTzDzNed9xcPbomwV780NT0oCPkE4cu+Xmt7vk4pubPrXi8l1iq92tJh7VbbULZuano+YrXEbTnott/fTw00tOeVnFgtlTobmsjccx68zG9XuVlu5fTxjr5imtZ0PmjXvxXt8wW6E2/NRjbyenhoe56yV72vjmY3Wb7n6Zbnl4ZMiGTIhkyIZMiGTIsm3i39J1fNtbpVZ2WhraQxW9dqJOWw9oK/es2p6KoVy4Q+w00POY5ScbNULfXddvKemG35rJN6knrt3QEw2OkiL3A3Oht4qh9CqufnD+5X1b1t3iJf7o+u5h46DW9vzME3flilppeb8rEPd/nrU9KHjbAAAAAU25U3C3QBW6wAAAAAAEdtyY8lzigQAAAAAAAAAACASqdsqdnXVkbzkpm80a86bqQp7UAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABTblTcLdAFbrAAAAAAAR23JjyXOKBAAAAAAAAAAAADR3k4Q6YenjHSJ5+oRmCQAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAFNuVNwt0AVusAAAAAABHbcmPJc4oEAAAAAAAAAAAAAAKhb6Xa1sS1245ay22nXHTdUFbYgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAKbcqbhboArdYAAAAAACO3evGK5xGX5zJs+f6bk5d0itf2serz46U5lt+9PovrG128yYanA3tRfvfPFin1D1zS01dhYvn3UqbLP85k2Wh6bk5d0qtfz48HOUdN+8xWaXUfuvsazfEJWbVC/0yD+XtOF3VT9x5f6pbbqDn9mobeaFbY/Menz63q+nOYrFLpzmI6b65hZ/KxafELTMc+m/eY7frX6P59QFHcTTmTYaTpuXmnSKux+fOZLWv6bk5d0GvckfGDneOfSXMs9mj0ZzrXOmuZJjprmQ6b95ju45dFeavS21m0qFjv6XoO7zHIdOVS00Nz6xZOY+vh0tzFa13TvnMh073y7Yxy6Ug5yhuQx9gAAAAAAFNuVNwt0AVusAAAAAABHbcWXFd4fmw6Tg3SOb9A1+6iarv6Fmgs9Z6D5Wd+jWag17gz7PQZMPSY3Xb2hjZaG4y3P79qOm50NvzLpPNr3r9zt85vFHmAv6fpUJMc90/TYhuOZerVkp7Kni5rfXm5a9PZ1UXNZcbDzTpOl6mP5/fqDb1wu9ilSErFevgs9YtHhb3KXdKXh6tvU27FDonPbBUqe1DYaXN0nm3SdX0HMBtNA6Dz690dvqU+Ui/aqsFfvmHpTtTpPmvc5wm4TYaYTkIPevOGjuIOtevN3VNjB0Xz96Dr9I5xE/LHXPvrW6hzHonO6O38DZ6GZwWrNq+h56Npz2fpXNelarovo1+8AAAAAAAU25U3C3QBW6wAAAAAAEdtxZcV3h+bDpODHqHn34Stll5rf9P08HVbRV72oScZJ+ta/4M+HQdpzMdJwi70i7UdtSRe1I9nh78AF7ol7olHbvfjLd1XS4CwV/RddThvuPuc5Bzuh7HmPn343vHui866LQ3OlR7bUvTwdD550rysU2HmIe3rloq9ow9dyl3Sl4erPgW9ZmwtqMtUZYZuk826Tq+g5gNpoB6R5+/BZrXzK/ajpZAUdzS4Gegd7xqw16wpuMJNwWn6elDoOLzdM5n0zV9C5r0rmsTrja87dKdcKfS23gXdTv4fPny98WxrvTyvE1Q7xpOryCtsQAAAAAAFNuVNwt0AVusAAAAAABHbcWXFd4fmw6Tg3Ruc9I127pMba6pZoLHXNzLC2UfqHPqe00NrVbDSdR0Krq6vodEbbnMl/grBqei5yNtzrpPNula3eY+c9H5xMBsdJ0fnnRq5qekrA23N3nXqG1Q2+mL+oufuq6tDb+Rf1Gbo1crmv3O3HF7U5emUq7aroqLDzEPsdItFXtGHruUu6UvD1C5q/ds15LW72jDZaLN0nm3SdX0HMBtNA6Bz/AKFQ29Vh7lTfaqnIPN6+HTHz7z3bUuBnoHe8csNesKbjp7jR9dy75NwnQ8V96VzSTrXb1zWRiwTFmja+f9O5jQ3PgbLQ3yRq+XS9TW8P35ueYXSl3enspsafqgAAAAAAFNuVNwt0AVusAAAAAABHbsGdc4jmC+ttzVC6RqSVXYaPP+oRxz9fVvXZcvzc1fQc+juoxl/T0FcPfvTps/Zd2tsPOtt46G45ivra85Quk6clV2Ovzjp0cihL6ta/dzfPeq6SpV3p+K5qeZOg1W7qogW9cTNoqbGhWOz5KW288y6fC450fZuEpZo4Nw1m/osP0PDstDQrPLbOPpG0vpWljnQst49e1Tei5nBrd9zRfW05+kdJjpOntOXL6t6yhdBxyFa/h5z1GOxz58vq5rPktpbur6GlwPRMF/TUKwzmwndGt32Kl3l7U+WuhR2x0dOXGQKrdczX7z5zHp8Xn4U