What Works: Success in Stressful Times. Hamish McRae

      HAMISH McRAE

       What Works

      Success in Stressful Times

       To Frances, Izzy and Alex

       List of Contents

       Cover

       Title Page

       Dedication

       Introduction

       The UK and Ireland

       1. Edinburgh Festival: the biggest arts festival of all

2. The City of London: the world’s international financial centre

3. The Celtic tiger: from boom to bust … to recovery

Continental Europe

4. Traffic management in Copenhagen: the car-free paradise

5. Zurich drug rehabilitation: teaching the world to kick the habit

6. The Mittelstand: Germany’s industrial powerhouse

       7. IKEA: style at a price the world can afford

       North America

       8. New York philanthropy: the most generous people on Earth

       9. Main Street America: core values for the world

       10. Harvard: the world’s top university

       11. Whistler: North America’s top ski-resort

       Middle East

       12. Property development in Dubai: the bumpy desert boom

       Africa

       13. Mobile telephony: changing the face of a continent

       India

       14. The slums of Mumbai: much more than Slumdog Millionaire

       15. The high-tech industries of Bangalore: turning disadvantage to triumph

       China

       16. The municipality of Shanghai: driving the emerging financial capital

       17. The Hong Kong Jockey Club: much more than gambling

       Japan

       18. Public safety in Tokyo: the world’s safest giant city

       Australia

       19. The great sporting nation: how Australia trains the world

       Global

       20. The International Baccalaureate: schooling the brightest kids

       Conclusion

       Acknowledgements

       Notes and sources

       Index

       About the Author

       Praise for What Works

       Copyright

       About the Publisher

       Introduction

      I. HOW THIS BOOK HAPPENED – AND HOW IT HAS CHANGED DURING THE WRITING

      This is a book about success. It is about success in good times and bad. Its twenty examples come from every corner of the planet. It encompasses organizations and communities as diverse as the world’s best university and the world’s best slum. Of course, none of these stories is a tale of perfection and each example has flaws. But they are examples of collective human endeavour that I have found both humbling and inspiring and which I believe have powerful common messages for all