Good to Great: Why Some Companies Make the Leap…And Others Don't (New York: HarperBusiness, 2001).
17
Steven J. Stein and Howard E. Book, The EQ Edge: Emotional Intelligence and Your Success (San Francisco: Jossey-Bass, 2000, 2011).
18
Steven J. Stein, Make Your Workplace Great: The 7 Keys to an Emotionally Intelligent Organization (Mississauga, ON: Jossey-Bass, 2007).
19
Jeff Schwartz, Josh Bersin, and Bill Pelster, Global Human Capital Trends 2014: Engaging the 21st-Century Workforce (Westlake, TX: Deloitte University Press, 2014).
20
Lee Iacocca, “Driving Force: Henry Ford,” Time (December 7, 1998).
22
David Gelernter, “Bill Gates: Software Strongman,” Time (December 7, 1998): 540–553.
23
Robert B. Kaiser, Robert Hogan, and S. Bartholomew Craig, “Leadership and the Fate of Organizations,” American Psychologist 63, no. 2 (February–March 2008): 96–110.
24
R. G. Lord, C. L. DeVader, and G. Alliger, “A Meta-Analysis of the Relation between Personality Traits and Leader Perceptions,” Journal of Applied Psychology 71 (1986): 402–410.
25
S. J. Stein and J. Deonarine, Can Emotional Intelligence Help Determine the Next US President? (Toronto, ON: Multi-Health Systems, 2016).
26
L. R. Sayles, The Working Leader: The Triumph of High Performance over Conventional Management Principles (New York: McGraw-Hill, 1993).
27
N. Dixon, On the Psychology of Military Incompetence (New York: Basic Books, 1976).
28
B. M. Bass and B. J. Avolio, Full Range Leadership Development: Manual for the Multifactor Leadership Questionnaire (Palo Alto, CA: Mind Garden Inc., 1997).
29
A. Binet, “Les Premiers Mots de la Thèse Idéaliste,” Revue Philosophique 61 (1906): 599–618; C. Binet-Sanglé, “Racine,” Chronique Medical XII (1905): 12–13; A. Binet and T. Simon, “Conclusions,” L'Année Psychologique 16 (1910): 361–371; K. L. Johnston, “M. Binet's Method for the Measurement of Intelligence,” Report of the British Association for the Advancement of Science 80 (1910): 806–808; Edmund B. Huey, “The Binet Scale for Measuring Intelligence and Retardation,” Journal of Educational Psychology 1, no. 8 (September 1910): 435–444.
30
H. H. Goddard, “The Binet and Simon Tests of Intellectual Capacity,” Training School Bulletin 5 (1908): 3–6; H. H. Goddard, “Two Thousand Normal Children Measured by the Binet Measuring Scale of Intelligence,” Pedagogical Seminary 18 (1911): 232–259.
31
L. M. Terman, “The Binet-Simon Scale for Measuring Intelligence: Impressions Gained by its Application,” Psychological Clinic 5 (1911): 199–206; Lewis M. Termanand H. G. Childs, “A Tentative Revision and Extension of the Binet-Simon Measuring Scale of Intelligence. Part III. Summary and Criticisms,” Journal of Educational Psychology 3, no. 5 (May 1912): 277–289.
32
Richard K. Wagner, “Intelligence, Training, and Employment,” American Psychologist 52, no. 10 (Oct. 1997): 1059–1069. This review article points out that the average observed validity coefficient or correlation between cognitive ability test scores and job performance is between .20 and .30, which amounts to between 4 and 9 percent of the variance. That leaves somewhere between 91 and 96 percent of job performance due to other factors.
33
Robert J. Sternberg, Richard K. Wagner, Wendy M. Williams, and Joseph A. Horvath, “Testing Common Sense,” American Psychologist 50, no. 11 (November 1995): 912–927.
34
C. Darwin, The Expression of the Emotions in Man and Animals (Chicago: University of Chicago Press, 1965 [originally published in 1872]).
