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Although its brown vans are on every block and its delivery service reaches more than 200 countries, UPS is among the world’s most underestimated and misunderstood companies. For the first time, a UPS “lifer” tells the behind-the-scenes story of how a small messenger service became a business giant. Big Brown reveals the remarkable 100-year history of UPS and the life of its founder Jim Casey—one of the greatest unknown capitalists of the twentieth century. Casey pursued a Spartan business philosophy that emphasized military discipline, drab uniforms, and reliability over flash—a model that is still reflected in UPS culture today. Big Brown examines all the seeming paradoxes about UPS: from its traditional management style and strict policies coupled with high employee loyalty and strong labor relations; from its historical “anti-marketing” bias (why brown?) to its sterling brand loyalty and reputation for quality.
Automatic Wealth. The Six Steps to Financial Independence
"I have known Michael for over twenty years. He has one of the smartest business minds I know. When he gives me advice, I pay attention, and you should, too. Automatic Wealth is full of wisdom and insight filtered by a master and brought to you in a well-written and delightful style." -John Mauldin, Editor of the bestselling book, Just One Thing: Twelve of the World's Best Investors Reveal the One Strategy You Can't Overlook «I am not usually a fan of this kind of book. One entitled Automatic Wealth made me suspicious. But I am a fan of Michael Masterson, and when I read the book, I was impressed. Masterson manages to go beyond the theory to tell you exactly how real people make real money in the real world. That, I think, is his genius. He's able to open his own eyes and see for himself what actually works. The result is original, clever, and very helpful to anyone who is serious about building wealth.» -Bill Bonner, coauthor of Empire of Debt: The Rise of an Epic Financial Crisis «Michael Masterson has been a great friend of mine for over twenty years. I know for a fact that the strategy he teaches is the exact same strategy he has personally used to amass extraordinary wealth and prosperity for himself. He's reduced a normally daunting process down to six simple and unfailing steps YOU can absolutely use to vastly and rapidly increase your financial situation, often times doubling and redoubling your wealth every few years. This book will become your financial bible.» -Jay Abraham, author of Getting Everything You Can Out of All You've Got: 21 Ways You Can Out-Think, Out-Perform, and Out-Earn the Competition «Michael Masterson's book is brilliant and concise, packed with breakthrough insights and unique wealth-building tips. Best of all, it's practical because it combines proven investment and financial planning advice with street-smart business and real estate secrets.» -Robert Ringer, author of Action!, Looking Out for #1, and To Be or Not to Be Intimidated?
Making Rain. The Secrets of Building Lifelong Client Loyalty
Professionals who work with clients or large accounts can create lifetime relationships based on these well-researched secrets. Based drawing from extensive interviews with client executives, Making Rain offers a series of provocative insights on how to shed the expert-for-hire label and develop long-term advisory relationships. Exploding the popular myth of the «Rainmaker,» a dated and dysfunctional figure that clients no longer welcome, Andrew Sobel argues that any professional can learn to «make rain» on an ongoing basis with existing clients by developing a special set of skills, attitudes, and strategies. These innovative tips and techniques from a recognized leader in the field of professional services will enable any consultant, salesperson, or service professional to create enduring client loyalty.
Enron. The Rise and Fall
"I'd say you were a carnival barker, except that wouldn't be fair tocarnival barkers. A carnie will at least tell you up front that he's running a shell game. You, Mr. Lay, were running what purported to be the seventh largest corporation in America."-Senator Peter Fitzgerald (R-IL) to Enron CEO Kenneth Lay, Senate Commerce Science & Transportation's Subcommittee, Hearing on Enron, 2/12/02 The speed of Enron's rise and fall is truly astonishing and perhaps the single most important story of corporate failure in the twenty-first century. In Enron investigative journalist Loren Fox promises readers nothing short of the most compelling and insightful investigation into Enron's meteoric ascent-regarded by Wall Street and the media as the epitome of innovation-and its spectacular fall from grace. In a lively and authoritative manner, Fox discusses how the biggest corporate bankruptcy in American business history happened, why for so long no one (except for an enlightened few) saw it coming, and what its impact will be on financial markets, the U.S. economy, U.S. energy policy, and the public for years to come. With access to many company insiders, Fox's intriguing account of this corporate debacle also provides an overview of the corporate culture and business model that led to Enron's high-flying success and disastrous failure. The story of Enron is one that will reverberate in global financial and energy markets as well as in criminal and civil courts for years to come. Rife with all the elements of a classic thriller-scandal, dishonest accounting, personal greed, questionable campaign contributions, suicide-Enron captures the essence of a company that went too far too fast.
Telecosmos. The Next Great Telecom Revolution
Although telecom companies are battling for survival, technology is moving forward. In research laboratories around the world, powerful new technologies are being developed that will shape tomorrow's communications world. Telecosmos will look at the many different telecom concepts that will be adopted by both consumers and businesses in the years ahead.
Emotional Capitalists. The New Leaders
Building your emotional capital might be your best investment ever. This book shows you how to build emotional capital in your organisation and turn emotional intelligence in to value. We have long been aware that to be successful in our professional and personal lives we need emotional intelligence. In this book, Martyn Newman shows us how to get it and use it to achieve extraordinary results. Based on ground breaking psychological research with some of the world's most successful young business leaders, Newman identifies the seven dynamic emotions that set these leaders apart, uncovers the psychological building blocks that drive outstanding performance and provides the clearest blue print yet for systematically building your EQ and leadership skills. «Daniel Goleman convinced us emotional skills were vital: Martyn Newman tells us how to build them.» —Bill Pheasant, Senior Journalist The Australian Financial Review «Read this book today so that you can put it to use tomorrow. You will thank yourself for doing so.» —Jim Kouzes, bestselling author of The Leadership Challenge «Every once in a while a book appears that isn't just informative, it's inspiring, fun to read and life changing. Emotional Capitalists – The New Leaders is one of those rare books.» —Daniela Sfameni, Global Head Human Resiource Development for Allianz Global Investors Group «This book is an exciting, brand new guide for developing leadership in both personal and professional life … it distils the most important elements of effective leadership and provides practical explanations and strategies for seeing immediate results. I highly recommend it.» —Steve Arthurson, Director, Capability Development, Foster's Group
Overcoming Our Racism. The Journey to Liberation
This extraordinary book by Derald Wing Sue, a highly-regarded academic and author, helps readers understand and combat racism in themselves. It defines racism not only as extreme acts of hatred, but as «any attitude, action or institutional structure or social policy that subordinates a person or group because of their color.» This landmark work offers an antidote to this pervasive social problem. Shows how each of us has a role in the oppression of others, and what we can do about it Offers a way to overcome racism on a very intimate level Outlines specific guidelines and suggested activities
Christ of the Celts. The Healing of Creation
Christ of the Celts «I explore the Celtic image of Christ as the Memory of what we have forgotten. He remembers the dance of the universe and the harmony that is deep within all things. He is the Memory also of who we are.» –from the Prelude «Diagnosing the human soul with a longing for peace in the face of fear and fragmentation nurtured by global political forces and fundamentalisms, Newell offers the ancient traditions of Celtic Christianity as a way forward in healing humankind and the earth.» –Publishers Weekly «This graceful, wise, and important book is a superb introduction to the treasures of Celtic Christianity for our time.» –Marcus Borg, author, The Heart of Christianity
Adenauer. The Father of the New Germany
Critical Acclaim for ADENAUER «A gripping narrative . . . brings to life an intriguing historical figure . . . an enthralling perspective on the processes that shaped the postwar world.» –Daily Telegraph (London) «Charts the ironies of Adenauer's complicated life. This is the story of a marathon man, but it is narrated at the pace of a sprinter and with the elegance of a hurdler.»–The Times (London) «Lucid and engaging. This is a well-researched and elegantly written volume which deserves a wider readership than the purely political.»–The Herald (Glasgow) «A highly readable, thoroughly reliable, intelligently critical life-and-times. . . . This portrait does justice to a man who is often invoked as a prophet of a United States of Europe, but who was in truth the greatest of German patriots.»–Literary Review (London) «Well-researched and admirably written . . . reveals Adenauer the man–with all his authority and strength, his persistence and endurance, and his streak of ruthlessness and political cunning.»–The Independent (London) THE LAST GREAT FRENCHMAN «Knowledgeable, lucid . . . the best English biography of de Gaulle.»–The New York Times Book Review «Charles Williams has matched a great subject by something near to a great book.»–Daily Telegraph (London)