Управление, подбор персонала
Различные книги в жанре Управление, подбор персоналаThe Employee Benefits Answer Book. An Indispensable Guide for Managers and Business Owners
This go-to resource contains the most reliable information needed to answer questions about employee benefits that arise in day-to-day business. Complex and ambiguous topics are illustrated with concrete examples that can help make informed, sound decisions, and ultimately, the ability to ask better questions. Written by Rebecca Mazin—an expert in human resource policies and procedures—the book addresses the most commonly asked benefits questions including: How many vacation days do employees get? What's the difference between a POS and an HSA? Is offering check-ups and eye exams enough? What's involved in flexible spending accounts? What do I need to know about 401(k) and Non-Qualified Plans? Do employees expect life insurance and disability? From EAP to concierge services, what else do employees want? How does COBRA work and what else do I need to do? What can employers do to rein in benefits costs? The book also highlights specific practice examples that are «worth repeating,» or «better forgotten,» and includes a wide-variety of checklists and charts. The Employee Benefits Answer Book is organized by topic and arranged in a question and answer format making it easy to zero in on a particular subject. Using this important book, employers can create coherent policies based on a clear understanding of all benefits.
The Consultant's Quick Start Guide. An Action Planfor Your First Year in Business
The Consultant's Quick Start Guide offers a practical approach to setting up a consulting business. Throughout the guide, Elaine Biech–author of the best-selling The Business of Consulting–shares both her own secrets as well as those of numerous other successful consultants. With a focus on the business side of consulting, Biech takes you through a painless, fill-in-the-blanks, step-by-step process for setting up your consulting firm. New sections include: Why A Consulting Career—Five Reasons Why You May Be a Good Investment How Much Will Clients Pay? Your first «To Do» List What to call your business Creating and writing Business Plans Office Location Options Setting up your office, including Furnishing Your Office and planning your Technical Needs Electronic Records, including Monthly Expense Records, Revenue Projections, and Invoicing Staying Organized, including a Session Planner Determining your market niche Creating your marketing plan Developing your website Reviewing your first year with your family Electronic resource list, available online Skills And Knowledge Required of Consultants
Flawless Consulting, Enhanced Edition. A Guide to Getting Your Expertise Used
This Third Edition to Peter Block's Flawless Consulting addresses business changes and new challenges since the second edition was written ten years ago. It tackles the challenges next-generation consultants face, including more guidance on how to ask better questions, dealing with difficult clients, working in an increasingly virtual world, how to cope with complexities in international consulting, case studies, and guidelines on implementation. Also included are illustrative examples and exercises to help you cement the guides offered.
Soft Skills Revolution. A Guide for Connecting with Compassion for Trainers, Teams, and Leaders
Soft skills are the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. In increasingly competitive environments, soft skills training can be a vital resource. Soft Skills Revolution offers trainers, organizational leaders, and HR professionals a handy guide for building their soft skills through a variety of methods including individualized exercises and activities and structured training programs, as well as informal learning, mentoring, and coaching. The book offers readers information on the background of soft skills development, and suggestions for enhancing soft skills through traditional learning programs as well as informal learning approaches. Soft Skills Revolution contains practical guidance for creating an engaging learning experience that highlights such important concepts as: Components for Clear Communication The Power of Yes Listening and the Language of Acceptance A Nine-Step Model for Problem Solving Interventions for Moving a Team to Results Giving Helpful Feedback Moving from Conflict to Cooperation In addition, The Leader's Connection section is designed for upper level management and facilitators who want to help organizational leaders integrate the book's important concepts and skills into their interactions with team and staff members. «Kamin's engaging writing style, deep and down to earth at the same time, makes this book an easy learning experience of the 'hard' soft skills we all need to master. By developing these soft skills we can make our world a better place!» —Isabel Rimanoczy, Legacycoach, Director Minervas, Women Changing the World and author of Big Bang Being «Kamin has mastered the challenge of bringing soft skills to life. Her simple definitions, clear examples, references to seminal authors, focused questions, conceptual frameworks, and helpful hints invite and encourage the reader to make these soft skills her/his own.» —Ernie Turner, president, LIM LLC and author of Action Reflection Learning
The Completely Revised Handbook of Coaching. A Developmental Approach
Praise for The Completely Revised HANDBOOK OF COACHING «Pam McLean has written a jewel of a book. Its straightforward, easy-to-read style lays out an elegantly simple, effective, and agile coaching methodology. This will become a well-used ('dog-eared,' in the days before e-books) guidebook for both the new and the seasoned coach.» —MARY BETH O'NEILL, author, Executive Coaching with Backbone and Heart «A welcome and comprehensive update of the original Handbook, this theoretically grounded, yet highly practical book presents important integrative coaching models that deal with complex coaching issues in an easy-to-read way. This book will be of use to novices and experienced coaches alike.» —ANTHONY M. GRANT Ph.D., coauthor, Evidence Based Coaching Handbook; faculty, University of Sydney «I love this book. Pam McLean offers the most comprehensive and clear explanation of use of self—why it is important and where we need to focus our attention—that I have ever read. In addition, she describes the robust Hudson coaching methodology clearly with lots of examples and always links theory to practice.» —RICK MAURER, author, Beyond the Wall of Resistance; faculty, Gestalt Institute of Cleveland «The new Handbook of Coaching is intellectually satisfying and pragmatically rich, a tour-de-force grounded in a thorough exploration of adult development and coaching models. This major rework of Hudson's classic offers practitioners extensive guidance on coach methodology, the system dynamics of change, and the crucial use of self. Leadership coaches at any level will find this an invaluable resource.» —DOUG SILSBEE, author, Presence-Based Coaching «With an emphasis on thoroughly understanding one's self as a coach and supporting one's clients to understand themselves, as well as their contexts, Pam's book is very resourceful both practically and conceptually. Her very current real-life examples are insightful and useful.» —EDIE SEASHORE, M.A., author, Triple Impact Coaching
Designing Matrix Organizations that Actually Work. How IBM, Proctor & Gamble and Others Design for Success
Organization structures do not fail, says Jay Galbraith, but management fails at implementing them correctly. This is why, he explains, the idea that the matrix does not work still exists today, even among people who should know better. But the matrix has become a necessary form of organization in today's business environment. Companies now know that if they have multiple product lines, do business in multiple countries, and serve many customer segments through a variety of channels, there is no way they can avoid some kind of a matrix structure and the question most are asking is «How do we learn how to operate the matrix effectively?» In Designing Matrix Organizations That Actually Work, Galbraith answers this and other questions as he shows how to make a matrix work effectively.
The Power of Framing. Creating the Language of Leadership
Praise for The Power of Framing «The primary work of leadership involves managing meaning through framing. Fairhurst shows that the way leaders use language to frame people, situations, and events has important consequences for the way individuals make sense of the world and their actions. The Power of Framing is an accessible and inspirational read for leaders who want to shape their organizations in ethically responsible ways.» —J. KEVIN BARGE, professor, Texas A&M University «An ideal book for MBA students and business professionals who are interested in specific tools for constructing leadership in their professional worlds. By focusing on the language toolbox of leadership, the book empowers anyone to construct leadership through talk and interaction.» —JOLANTA ARITZ, associate professor, Center for Management Communication, USC Marshall School of Business «Building on her earlier acclaimed work, and written in a highly accessible style, Fairhurst's thoughtful study provides us with a practical and highly relevant analysis of the power of framing language from a leadership perspective. This is a must-have book.» —DAVID GRANT, professor of organizational studies, University of Sydney «Communication is the most important element of leadership, and framing of the subject and situation is one of the most powerful tools available to leaders. Gail Fairhurst has created the handbook to help leaders do this right. A must-read for anyone in a leadership capacity.» —RICH KILEY, venture capitalist, and retired Procter & Gamble marketing and HR executive «To be an effective global manager, there is nothing more critical than understanding how to frame an issue so that you are effectively communicating and motivating in a culturally sensitive manner. This book will tune you into these issues and show you how to make certain your communication is properly interpreted by your audience.» —OLGA JACOB, general sales manager (Belgium, Netherlands, and Luxembourg), American Airlines
Consumer India. Inside the Indian Mind and Wallet
A richly insightful account of one of the most significant transformations in the world today. Dheeraj Sinha's intelligence vividly illuminates the intersection of culture and commerce in New India. Adam Morgan Founder eatbigfish Among the many books I have read on the cultural evolution taking place in India, this is perhaps the most insightful. It does not just map mindset changes; it does so with the certainty of a person who has lived the changes as much as he has witnessed them. Every marketeer should keep this book on his office desk as a ready reckoner. Ranjan Kapur Country Manager – India WPP India in many ways is a «Nation of Nations.» So much heterogeneity and hence complexity in understanding consumers and consumerism. Dheeraj has done a commendable job in peeling off the layers from the onion—creating frameworks and providing very relatable examples to understand the culture. For instance, Dheeraj has used Bollywood as an effective mirror to portray societal changes. Consumer India is a must-read for those who want to understand the cultural evolution of India with its nuances. Rajesh Jejurikar Chief Executive – Automotive Division Mahindra & Mahindra Ltd. A labor of love. For years, I have marveled at how Dheeraj's inquisitive brain continuously churns away to make meaning of everything he observes. His writing simultaneously reflects him as a «sutradaar» telling the captivating story of a changing India, even as it does so with the unbiased and expert credentials of the «computerji» he describes here. Dheeraj insightfully marries the rapid changes he chronicles with the assimilative fabric of India; where «and» trumps «or.» Against the cliché «change is the only constant,» he underlines that in India, change works with the constant. Enjoy the ride on Dheeraj's time machine! Prasad Narasimhan Managing Partner, Asia Brandgym
Reading the Room. Group Dynamics for Coaches and Leaders
Praise for Reading the Room «If you believe, as I do, that tackling our toughest problems in organizations and societies will require significant advances in the human domain of how we think and interact, then you will find this book a wonderful resource for a healthier future.»—Peter Senge, senior lecturer, leadership and sustainability, MIT Sloan School of Management; and founding chair, Society for Organizational Learning (SoL) «A must-read for anyone truly interested in gaining access to and managing their own actions/behavior as well as all those we work with, live with, and interact with. It will shift the way you, others, and the world occur for you.»—Michael C. Jensen, Jesse Isidor Straus Professor of Business Administration, emeritus, Harvard Business School «David Kantor is one of the very few master innovators and theorists in organizational leadership. In this combined story and practice guide, Kantor helps leaders see the hidden dynamics of the groups they lead, and the personal and social factors that shape their relationships with those groups.» —Art Kleiner, editor in chief, strategy+business «Kantor addresses the fundamental issue that leaders are surprisingly inept in conversation and in managing groups. Leaders and managers at all levels should be learning these concepts in order to improve their own ability to analyze what is going on and react appropriately.»—Edgar H. Schein, professor emeritus, MIT Sloan School of Management; and author, Helping: How to Offer, Give, and Receive Help «An exceptional book in the true sense of the word. It stands alone in its grasp of what it takes to succeed as a leader. It's not simply about mastering the five forces, milking cash cows, accelerating experience curves, or even spurring disruptive innovation. It's about reading the room. Leaders who gain mastery of what David Kantor has to teach in this book will achieve true success, not just as leaders, but as people.» —Diana M. Smith, chief executive partner, New Profit Inc.; and author, The Elephant in the Room: How Relationships Make or Break the Success of Leaders and Organizations «There are only a few wise masters in the world when it comes to any real understanding of leader-ship, and even fewer who share their secrets. David Kantor is one of them, and in Reading the Room we have brilliantly laid out before us both a unique lens and a highly practical method that will change for good the way you lead, and more, the way you think. Not to be missed!» —William Isaacs, author, Dialogue and the Art of Thinking Together; and senior lecturer, MIT Sloan School of Management
FlipchartArt. Ideen für Trainer, Berater und Moderatoren
Das Flipchart ist das ideale Prasentationsmedium fur Teambesprechungen und Workshops, aber auch fur viele Seminare, Prasentationen oder Vortrage. Sein kompetenter Einsatz tragt entscheidend zur Einpragsamkeit von Inhalten bei und fordert Motivation und Arbeitsklima. Elke Meyer und Stefanie Widmann vermitteln neue Ideen und Anregungen fur alle Nutzer dieses Mediums, vom Einsteiger bis zum erfahrenen Trainer. Sie zeigen, wie jeder von uns Flipcharts ansprechend und motivierend gestalten kann. Die Vorbereitung von Seminaren oder Besprechungen wird damit vereinfacht, der Zeitaufwand reduziert. Das Buch bietet eine Fulle konkreter Beispiele zur Gestaltung von Flipcharts und eine Palette von Gestaltungsmoglichkeiten, aus denen jeder Anwender mit wenig Aufwand seinen individuellen Stil ableiten kann. Au?erdem stellt es einen Katalog mit Symbolen zu Verfugung, die jeder fur sich modifizieren und einsetzen kann. Dieses Buch gehort in jeden Moderatorenkoffer, in jedes Trainergepack.