Making Hostile Words Harmless. Группа авторов
Общая психология.
Making Hostile Words Harmless
Год выпуска 0
isbn 9780470292570
Автор произведения Группа авторов
Жанр Общая психология
Издательство John Wiley & Sons Limited
Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.